bluecat networksNew York, NY
Head of Pooled Customer Success - Scale Value
Head of Pooled Customer Success - Scale Value
Head of Pooled Customer Success - Scale Value
bluecat networksNew York, NY
yesterday
Computer and Information Systems ManagersGeneral and Operations ManagersInformation Technology Project Managers
Apply for this role (opens in a new tab)BlueCat Networks seeks a Manager of our Pooled Customer Success team to lead a group of 4 to 7 pooled CSMs managing a shared portfolio. You'll design scalable plays, optimize coverage, and ensure consistent value delivery at scale.
This role blends hands-on coaching with operational leadership, focusing on renewals, risk reviews, and high-velocity customer interactions to protect retention and drive adoption in a dynamic, high-volume environment.
Also on the board Same function, level within a rung
Level
Manager
Location
New York, NY
Occupation
Computer and Information Systems Managers
Industry
Computer Systems Design Services
Posted
yesterday