Skip to main content
To drive customer adoption and maximize the value of generative AI, the remote Applied AI Enablement Lead will build and lead the customer enablement function, educate users, guide technical integrations, and establish scalable training programs while working closely with leadership to enhance account growth and retention.
Key responsibilities: Execute account enablement plans to increase enterprise customer usage and track user activation and retention Lead workshops and sessions to educate non-technical users on generative AI, helping them identify practical use cases Guide customer IT teams through technical setups, ensuring effective integration of internal data sources and SSORequired qualifications 6+ years in customer success, solutions consulting, or technical enablement roles within B2B SaaS Hands-on experience with AI tools and building AI assistants in real-world workflows Proven ability to guide customer IT teams through technical setups, including data source connections and SSO Experience in building or scaling customer enablement or training programs Strong business acumen with a focus on account adoption, retention, and revenue expansion

Also on the board Same function, level within a rung

Level

Lead

Location

New York, NY

Occupation

Computer Systems Analysts

Industry

Custom Computer Programming Services

Posted

4 days ago

Apply for this role (opens in a new tab)