Hospitality & Customer Relations Roles

The Director of Sales generates top-line revenue through outside direct sales and by identifying, developing, and maintaining property sales and marketing objectives.. Cultivates lead sources through direct sales calls/ appointments, cold calls, telemarketing, etc.. Conducts research, surveys, personal investigation, and studies marketplace and territory to effectively capitalize on the hotel’s/Community’s strengths and competitor’s weaknesses and capabilities.. Minimum of five years of hospitality sales experience.. Excellent leadership skills and strong revenue management skills.

-Manages Reservations and POS systems and ensures they stay organized and updated.. -Works with Call Mom leadership to analyze monthly P&Ls and review with property management teams.. -Guides property team on COGS and labor cost management to meet each restaurant’s financial goals.. -Physically tour and visually inspect the properties on a regular basis, monitoring property condition, cleanliness, and quality of product and service. High School diploma (bachelor’s degree preferred) and a minimum of 3-5 years of applicable restaurant and/or hospitality management experience

Join to apply for the Head of Hospitality Sales role at Navier. We are an adventurous, close-knit team backed by some of the most prominent tech leaders and well known venture firms in Silicon Valley.. Our leaders are MIT, Berkeley and CMU graduates with extensive expertise in aerospace, maritime, autonomous systems and robotics.. Cultivate and maintain relationships with hospitality groups, fleet operators, and ultra-high-net-worth individuals Collaborate with product, sales, and executive teams to align on go-to-market strategies and long-term growth initiatives. Strong network of industry contacts, especially in hospitality groups, real estate developers, and high-net-worth clientele

Ensure that increased revenue, controlled expenses, and customer satisfaction are maximized by maintaining the highest level of safety & service thresholds and initiatives that are aligned with the expectations of our various clients.. Ensure all safety initiatives from the National Safety & Training Manager, Hospitality are rolled out to new and existing employees.. Profit Responsible for claims and safety related training, prevention initiatives, and claims processing including claims investigation, client and guest follow-up, and compliant reporting.. Responsible for payroll processing; ensuring sign off on hours in timely manner; collaborate with the local payroll department to ensure pay data is completed properly; work with Human Resources Business Partner to ensure proper wage and hour compliance.. Capable of handling employee conflict, following grievance procedures, mediating and conflict resolution.

We are looking for a motivated and detail-oriented Customer Service Manager to lead their customer service operations, optimize order processes, and drive revenue through upselling opportunities.. The Customer Service Manager will oversee a team of representatives to ensure efficient order entry, accurate data management, and exceptional client communication.. Employee medical benefits for employees through BCBS, Sun Life dental and vision, life insurance, short & long-term disability insurance, wellness program, 401(k) with 3% match, plus employee assistance programs. ~ Strong data analysis skills with proficiency in Excel or other data visualization tools.. ~ Experience with CRM and order management systems (e.g., Salesforce, NetSuite, SAP).

As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Whether youre looking to advance in guest services, food and beverage, or event management, joining our team means working in a dynamic environment focused on both personal and professional development. Previous cooking experience in a fine dining restaurant or luxury hotel environment. Pyramid Global Hospitality (Pyramid) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. Working with Pyramid Global hospitality is working for an employer that cares about your well-being where we put our people first.

We take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management. Previous training in liquor, wine and food service preferred. Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties).. Responsible for knowing and abiding by all department, Commonwealth Lodging Management and hotel policies and procedures.

Customer Service / Sales Representative Wanted!. Based in the NYC area, we are a fast expanding marketing firm who are looking for a candidate with a mix of skills for an exciting opportunity that combines Customer Service, Client Relations and Brand Representation.. Handle existing Business / Personal Accounts on a one on one basis to increase customer retention & customer satisfaction. Previous retail / hospitality / customer service experience is a plus although full training is provided for the right candidate. Some experience in a customer facing role will be advantageous to your progression; customer service, hospitality, brand promotion etc.

Pottawattamie County Conservation is announcing the hiring of part-time seasonal Hospitality and Guest Services workers who are enthusiastic and customer oriented.. This position will run from December through March or the duration of the ski season.. This will include communicating with guests and handling their inquiries, answering phones, responding to emails, and handling guests ticketing needs.. Assist guests with all aspects of ticketing both in person and on the phone or email, and questions pertaining but not limited to, lift tickets, rental equipment, retail merchandise, season passes, and ski and snowboard school.. Additional tasks include but not limited to, shoveling snow on patio and deck, take out the trash, vacuum, clean the restrooms, wipe tables and counters, clean windows, sweep/vacuum stairs, stock retail items, clean stanchions, dust.

The Director oversees investigations, mediation, education, and adjudication of student misconduct and other related disciplinary processes.. Maintain knowledge of applicable law and compliance areas related to student affairs, including the Family Educational Rights and Privacy Act (FERPA), Clery Act, and Title IX.. Collaborate with the Title IX Coordinator to ensure compliance for all cases where sexual assault, stalking, sexual harassment, and/or domestic violence are suspected.. Master's degree required in Higher Education Administration, College Student Personnel, Counseling or a related field; or equivalent education and experience that would demonstrate the requisite knowledge, skills, and dispositions.. Five (5) to seven (7) years of experience working in Student Affairs or similar area in a institution of higher education.

Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance.. 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.. 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.. Works with hotel management team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution.. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Chelsea Living Room is an intimate, upscale restaurant and event venue in the heart of Chelsea, known for its warm hospitality, curated dining experiences, and lively community events.. We’re looking for a Restaurant & Event Manager to support the General Manager & Ownership in delivering exceptional guest experiences and keeping our operations running smoothly.. This hands-on role is perfect for someone who thrives in hospitality, loves being on the floor with guests, and can juggle admin responsibilities and event coordination behind the scenes.. This is a hybrid role between restaurant operations and event planning & execution.. 3+ years in restaurant management, floor management, or high-volume FOH experience.

Be responsible for all aspects of hotel operations, day-to-day staff management, and guests. Work closely with the VP of Revenue Management, and the VP of Sales to maximize room yield and hotel revenue. Be responsible for occupational health, fire, and life safety. Perform other reasonable job duties as requested by the Vice President of Operations. Hotel management experience required and hospitality degree preferred.

Highgate is a premier real estate investment and hospitality management company recognized as an industry innovator, with a portfolio exceeding $20B in assets and over $5B in revenues. The company operates in key U.S. gateway markets and expanding globally, providing expert guidance throughout the hospitality property cycle. Highgate's leadership includes experienced hotel management professionals, and the company maintains offices in London, New York, Dallas, and Seattle. The Restaurant General Manager oversees all aspects of F&B outlet operations, ensuring profitability, high-quality products, and service standards. Responsibilities include marketing, staff management, budget adherence, and maintaining high customer satisfaction.

We are seeking a highly skilled General Manager to oversee our restaurant operations in Ocala. Bachelor's degree in Hospitality Management or related field.. Experience in fast food or quick service restaurant management.. As the General Manager, you will utilize your expertise in food quality, hospitality management, cleanliness, and restaurant management to ensure the highest level of customer satisfaction. Your skills in labor control, fast food, and food safety will be essential in managing daily operations and driving profitability.

This role requires a focus on operational excellence, customer satisfaction, and employee engagement, all within the framework of Hogan Tire/FastLap's "unreasonable hospitality" philosophy. By fostering strong relationships with customers, fleets, and business accounts and delivering exceptional automotive services, the Operating Partner drives customer retention and acquisition, P&L responsibility for the store, revenue growth, GP improvement, safety focus, and asset protection. Champion Hogan Tire core values within the location, emphasizing exceptional customer service and "Unreasonable Hospitality. Foster a culture of continuous improvement through the integration of LMS training programs and encourage employee feedback. The Operating Partner role offers an opportunity to directly influence Hogan Tire/ FastLap's success by implementing strategic initiatives, championing customer satisfaction, and leading a dedicated team in a dynamic, customer-centric environment.

We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, Avid Hotel, Tru, Hilton Garden Inn, Hampton Inn and Aloft.. Education: Bachelor’s degree in hospitality management, Business, or a related field preferred.. Experience: 3+ years of hotel management experience; experience with Hilton, IHG, or Marriott brands is a plus.. Financial Acumen: Strong budgeting, forecasting, and revenue management skills.. Community Engagement: Strong ability to represent the hotel in the local market and foster partnerships.

General Manager – Holiday Inn Express, New Buffalo, MI. American Hospitality Management, Inc. (AHM) is seeking a self-motivated, service-oriented, and results-driven General Manager to lead the Holiday Inn Express in New Buffalo, Michigan.. Collaborate with corporate departments including HR, Accounting, Revenue Management, Sales, and Leadership to meet company goals.. American Hospitality Management, Inc. is a national, award-winning hotel management group specializing in limited and full-service hotels, extended stay, and resort properties.. Apply today and help shape the guest experience at the Holiday Inn Express in New Buffalo.

Their lip color will be uniquely theirs from the ideation to: color, finish, flavor and even the name. Provide a unique and entertaining guest experience from beginning to end; confirming reservations, welcoming guests, completing reservations, encouraging guests to capture moments and share on social media. Emulate Lip Lab brand DNA and culture.. An ability to grow within the cosmetics/artistry industry regardless of your background (we hire across a range of industries: hospitality/service, retail, guest services, performance/arts, etc. Apply today and let the good times begin

Front Desk Supervisor Join our team at Hyatt Lodge Oak Brook, a luxurious and serene retreat nestled in the picturesque suburb of Oak Brook, Illinois.. With a commitment to employee development and growth, Hyatt Lodge Oak Brook offers ample opportunities for advancement and career progression.. Join our team as a Front Desk Supervisor and lead our front desk team in delivering exceptional guest service.. Join our team as a front desk supervisor and take your hospitality career to new heights.. Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company.