Hospitality & Customer Relations Roles

As a Guest Service Host, you will be at the heart of providing exceptional guest experiences, showcasing your empathy and compassion to create lasting memories for our visitors.. Your caring nature will shine as you assist guests with check-ins, check-outs, and queries about the local area.. Whether it's answering phones, managing reservations, or assisting with special requests, your day-to-day will be filled with opportunities to make a difference in our guests' experiences.. Proficiency in using hotel management software and tools is essential to handle check-ins, reservations, and guest inquiries efficiently.. Additionally, being able to maintain the physical aspects of the position, such as standing for long periods, lifting luggage, and moving around the front desk area, is crucial.

From its humble beginnings in Brownsburg, Indiana to a growing tri-state restaurant group, CRG represents a steady beat of expansion and innovation fueled by a commitment to community impact.. Communicate special requests and guest preferences to servers and kitchen staff.. Maintain effective communication with servers, bussers, and kitchen staff to ensure efficient seating and service.. Keep the host/hostess stand and waiting area clean, organized, and well-stocked.. Previous host/hostess experience is preferred but not required; training will be provided.

The property features seven outlets for drinking and dining, a signature spa, fitness center, and rooftop pool.. The Omni Boston Hotel at the Seaport is located in the center of the bustling Seaport District.. The AAA Four Diamond rated hotel boasts 1,054 finely appointed guestrooms with 52 suites, seven delectable dining experiences, a scenic rooftop pool , a luxury Breve Spa , and more than 100,000 square feet of meeting and event space allowing to provide each guest a unique and memorable experience.. Grab the reigns and help shape the future of the Seaport's best kept secret!. Maintain a professional, neat and organized appearance according to Omni Boston Seaport standards.

The purpose of a RESTAURANT HOST is to welcome guests and escort them to their seats according to hotel brand standards and in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc. Answer telephone and field calls that could include inquiries, dining reservations or transfer calls. Utilizes Reservation system to perform dining reservations, and maintain seating charts. Assists Room Service Server by answering room service calls to obtain orders and enters them in point-of-service system.

Reports to: Food and Beverage Manager. In the absence of a Host/Hostess, introduce yourself to the guest and show the guest to their table.. Knowledge of beer, wine, liquor and common beverages.. From hotel management jobs to guest-facing jobs interacting with our customers, Atma offers a variety of opportunities for job growth and exciting careers in the hospitality industry.. Although the pandemic challenged Atma Hotels over the last year, putting people first remains our top priority.

a Tribe living together, farming, hunting and fishing to survive.. Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region.. Provides guest service and promotes guest relations by answering and facilitating casino Player Development calls, welcoming VIP guests entering the casino or approaching the VIP desk, verifying club member identification, verifying guest eligibility to participate in promotions, answering guest inquiries, informing guests of daily promotions, offers and special events, promoting Club Sycuan VIP benefits, and treating all guests in a friendly and courteous manner.. Provides support to the department by assisting with administrative duties for the Player Development Department, assisting with reservations to VIP events, sponsored events, hotel stays, distributing promotional merchandise as directed, and coordinating with hosts during Player Development offer redemption days to ensure efficient service.. Provides updated player information to the department promptly notifying a member of the Host Team, or Guest Relations Supervisor of guest comments and/or complaints, collecting guest play preferences with each interaction, communicating player experiences to the hosts, updating player information in the CRM, and acting as a liaison between VIP guests and Hosts.

Courteously greet and escort guests to tables and assist in seating, ensuring hotel's standards of service.. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries.. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management.. Shaner Hotel has amazing opportunities at our brand-new Springhill Suites Jacksonville Beach Oceanfront.. This 156-all suite hotel is located directly on Jacksonville Beach and next door to the Jacksonville Beach Fishing Pier. This custom designed hotel with breath taking views, along with an oceanfront restaurant and bar is the perfect blend of elegance and style.

Headquartered in Palm Desert, CA, Daily Grill Concepts is a national restaurant company with 5 restaurants in California and Texas.. The Company boasts 2 different, yet complimentary brands, spanning the spectrum from Upscale Casual Daily Grill to the hip and trendy Public School Gastro Pubs.. Taking Orders: Answering phone calls and taking room service orders from guests.. Processing of all delivery service orders, such as Uber Eats, DoorDash, etc.. Memorize food and beverage offerings, and execute take-out orders when needed

Silo Ridge Field Club is seeking a seasonal Host/Hostess to join the Food and Beverage Service Department.. The Host/Hostess will assist members with their reservations, taking them to their assigned tables, and assisting the Food and Beverage staff as needed.. At least six (6) months of experience in a fine-dining or high-volume environment at a high-end restaurant, resort, or private club.. Silo Ridge Field Club is a private, gated community situated on 850 acres in New York's scenic Hudson Valley.. Near the towns of Millbrook and Amenia and just two hours outside of Manhattan, this exclusive community is comprised of 300 residences; a world-class 18-hole Tom Fazio-designed golf course; an equestrian center and activity barn; a state-of-the-art fitness center and field house for sports; wellness, and recreational facilities; and Discovery's renowned Outdoor Pursuits program.

In this role, the Host will be responsible for providing fast service and great hospitality for our to-go guests.. Giving guests accurate wait time estimates and seating them in the waiting area. Optimizing seating at different tables to ensure even workload for wait staff. Answering phones and scheduling reservations with large parties. while delivering crave-able food and personalized hospitality to friends and family in a place obsessed with sports.

We take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management. The breakfast host/hostess is responsible for preparing and serving the daily free breakfast bar, greeting each guest at breakfast and ensuring that guests are 100% satisfied. Setting up and maintaining the breakfast bar in an attractive abundant-looking, organized, clean and standardized presentation. Setting out/arranging cold food such as sweet rolls, muffins, and cereal for self-service.

Flexible Schedule: Part-time, full-time, and on-call shifts available.. Top Health Plan: Access medical, dental, vision, telemedicine, and wellness resources, plus reduced rates on various services.. Wellness Resources: Access digital Cognitive Behavioral Therapy and annual flu shots.. Check the host podium for complete setup of materials and supplies at the start and end of the shift. Our 14 properties include Clyde's, Old Ebbitt Grill, The Hamilton, 1789 Restaurant, Fitzgerald's, The Tombs, Rye Street Tavern, Cordelia Fishbar, and Hamilton Live.

Bird Dog Hospitality is a hotel investment and management company that believes in putting people first.. Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas.. Provide menus and announce Waiter/Waitress's name. Coordinate with wait staff about available seating options. Cater to guests who require extra attention (e.g. children, elderly)

Perform assigned side work (stamp bags/coasters, restroom candles/host light, sign). Ensure accurate transfer of bar checks to dining room, directing bartender to correct table.. Hand off VIP information to the Manager and assigned Captain immediately after the Guests have been seated.. Answer phones and be prepared (using the fact sheet) to answer questions on the following: address and location, dress code, hours of operation, menu items and price ranges, holiday menus and information, credit cards accepted, large party/private party information, reservation policy.. Communicate with Manager about stocking host stand and bathroom supplies.

Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience!. Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required. Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager. Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed. Complete additional bookkeeping, administrative, and accounting procedures as requested

The Claremont Hotel in Southwest Harbor and the Asticou Hotel in Northeast Harbor, Maine are looking for a Guest Services Agent to join our team for the 2025 season.. As a Guest Services Agent, you set the tone for our guests' stay, providing a welcoming check-in and out experience and serve as an ambassador throughout our guest's stay by providing information on the resort, local area and attractions.. Ambassador of Joy: Embody and promote a culture of positivity and enthusiasm, ensuring that both guests and staff feel welcomed, valued, and inspired.. Customer-Centric Focus: Understand and anticipate the needs of both internal and external guests, consistently exceeding expectations.. Meticulous Attention to Detail: Deliver work that is precise, thorough, and up to the highest standards of luxury hospitality.

The Bell Attendant is also expected to support with front desk operations. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Join a world of possibility with Aimbridge Hospitality.

The Bell Attendant is also expected to support with front desk operations. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Join a world of possibility with Aimbridge Hospitality.

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry.. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean.. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value.. Review daily Front Office work and activity reports generated by Night Audit.. Be familiar with all corporate sponsored programs such as airline mileage, Triple Upgrade, or V.I.P. programs, and the standards and procedures for each.

The Bell Attendant is also expected to support with front desk operations. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Join a world of possibility with Aimbridge Hospitality.