Hospitality & Customer Relations Roles

Deliver top-tier service in Hospitality & Customer Relations. Manage guest experiences and foster customer loyalty.

Our client, a reputable financial services firm in Boston, is seeking an Administrative Coordinator to join their team.. This role is perfect for a highly organized and detail-oriented professional with a strong sense of hospitality and a proactive approach to administrative support.. Serve as the first point of contact for clients, guests, and employees by managing front desk operations, answering calls, and handling visitor check-ins. Assist with event coordination, internal communications, and special projects as needed. Handle incoming and outgoing mail, courier services, and general correspondence

Administrative Coordinator
Monument StaffingBoston, MA
6 hours ago

There are multiple concepts happening at 36 George St. starting with a lively oyster bar to the most deluxe tavern in the South.. We are looking for skilled and passionate individuals to join our Front of House team.. Upon arriving, the host should look through the day’s reservations and clock any special notes, ironing out plans to accommodate guest needs/celebrations. Knowledge of both classic and current food and beverage trends. Minimum 1-2 years of service experience in an upscale setting

Lead Host
LowlandCharleston, SC
3 days ago

Offering over 20 years of experience, Onix Hospitality currently owns and manages eight award-winning, top-performing hotels in the Mid-Atlantic region and Florida, operating over 1,000 hotel rooms across its growing portfolio and serving more than half million customers annually.. Onix Hospitality rewards it’s employees for their hard work and dedication to providing the best service possible, with a wide-range of benefits and perks to show we care.. BENEFITS AND PERKS WE OFFER Benefits Competitive Salary Affordable Medical, Dental, and Vision Benefits for You & Your Family 401k Retirement With Company Match Flexible Spending Accounts (FSA) Paid Time Off & Paid Holidays Short-term Disability and Maternity Leave Options, Personal and Family Medical Leave Company provided Life Insurance and Long Term Disability Coverage Employee Perks Program Tickets At Work for Discounted Entertainment Tickets!. Tuition Reimbursement In Facility Training/Inservice Programs Employee Assistance Program Free Will/Estate Preparation Services Optional Legal & Identity Protection Services Verizon Wireless Discount Responsibilities and Duties The Guest Services Representative represents the hotel to the guest throughout all stages of the guest's stay.. During the slow times, assists with maintaining the lobby, coffee stations, and assisting with breakfast Be informed about daily operations and events and report any unusual occurrences immediately to the Assistant General Manager or the General Manager.

Guest Services Representative - Hotel Indigo
Cadia HealthcareWest Chester, PA
3 hours ago

It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels.. At Populus, the ideals of Opportunity, Equity, and Inclusion (OEI) for our members are at the forefront of the community and the environment we will create.. THE ROLE The Guest Services Supervisor reports to and collaborates with the Guest Services Manager to set the tone for the front-of-house member and guest experience of the hotel.. You are an exquisite host who is just as comfortable arranging the details of a surprise proposal as they are giving a hotel tour to a curious neighbor or maneuvering a bell cart.. for handling guest luggage Ability to push a bell cart with guest luggage that may contain up to 100 lbs.

Guest Services Supervisor
ApariumDenver, CO
2 hours ago

The Guest Services Supervisor, under the direction of Front Office Manager, is responsible for supervising and coordinating the work of the Front Desk Clerks, Guest Service Agents, Bell Valet Attendants and Reservation Coordinator.. ADDITIONAL RESPONSIBILITIES: (includes, but is not limited to, the following)Communicates with Group Sales, Convention Sales Departments for group activities (Sault location).. Assists staff with front desk duties, valet duties, Guest Services duties and Reservation Coordinator duties as needed.. Working conditions include constant exposure to noise; occasional exposure to weather, extreme heat/cold, wet/humidity, vibration and air quality.. Must undergo a Criminal background investigation done under the rules of the National Indian Gaming Commission.

Guest Services Supervisor
ApplicantProSault Ste Marie, MI
3 hours ago

Summary: It is the responsibility of Guest Services to make raving fans of the five major groups of people we do business with by creating a positive first impression and making our guests feel welcome on the phone and in person.. Guest Services controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities.. At Cameron Mitchell Restaurants, we put our associates first and strive to continually offer great benefits and perks listed below: Opportunities for career growth, 80% of all positions promoted from within Dining discounts at any of our 60+ restaurants Health benefits for eligible associates Inclusive, fun, and creative environment Flexible scheduling, paid time off, and closed 7 major holidays!. Practices positive personal hygiene and cleanliness habits during all work shifts.. Handles requests and complaints with guest satisfaction as the priority.

Guest Services - Hudson 29
Cameron Mitchell RestaurantsUpper Arlington, OH
3 hours ago

Coordinate Resident Move-ins and Move-outs, partnering with Leasing and Resident Services Coordinate Elevator reservations for Residents: move in, move out, deliveries etc.. Communicate daily and upcoming events between Guest Services, Resident Services and Property Management.. Onni Properties, LLC (“Onni”) will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable.. These job duties are: Night Security Monitoring: Overseeing the security of the premises during nighttime hours, including monitoring CCTV. Handling Late Check-Ins: Managing late-night guest check-ins, including the processing of payments and identification.. Find out more about the Los Angeles County Fair Chance Ordinance at Find out more about the California Fair Chance Act by visiting the Civil Right’s Department Fai Chance Act webpage: How To Apply: Please apply through the link on the job posting and attach your resume and any other required documents.

Guest Services Agent
Onni GroupLong Beach, CA
2 hours ago

Lulla is an Italian-inspired restaurant serving breakfast, lunch, and dinner.. This is a role for outgoing people who want to engage with interesting guests and team members alike.. Welcoming and seating guests with detailed explanations about our restaurant and ordering systems.. Helping management plan the shift by arranging the seating for upcoming reservations.. Hosting is a fantastic way to grow into a server, bartender, or manager depending on your professional goals.

Host
LullaNew York, NY
7 hours ago

The Host/Hostess plays a crucial role in creating a positive and inviting atmosphere from the moment patrons enter our establishment.. Escort guests to seats and set them up for a pleasurable dining experience based on appropriate floor plan. Maintain impeccable standards of cleanliness and appearance throughout all areas of the Host booth before, during and after service. Ability to perform the essential job functions consistently, safely, and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.

Host
Seaport Entertainment GroupNew York, NY
17 hours ago

As a cornerstone of our dining room team operations, you will be the first impression for our guests and play a pivotal role in creating unforgettable dining experiences.. Guest Relations: Greet and welcome guests with a warm and friendly demeanor.. Manage reservations, seating arrangements, and wait times.. Coordinate with the management team to optimize seating capacity and table turnover.. Previous experience in a high-volume, upscale restaurant environment is preferred.

Lead Host
Avli - Lakeshore EastChicago, IL
Mar 28

Coordinate and manage all reservations, walk-ins and private event seatings, specifically during peak shifts. Education in hotel/restaurant management is desirable.. A genuine interest in and understanding of food and drink wine and cocktail knowledge is prefered. Experience with Open Table and/or Reserve. May not resort to any type of violence, discriminatory or harassing behavior.

Host
Costera Cocina TulumChicago, IL
17 hours ago

Mandolin - Immediate Opening for Fine Dining Restaurant Host. Are you passionate about providing exceptional guest experiences in a fine dining setting?. Mandolin, a well-established contemporary Southern restaurant known for its fresh, seasonal, and made-from-scratch cuisine, is looking for a highly skilled and enthusiastic Fine Dining Restaurant Host to join our team.. Previous Open Table Experience preferred but not required. If you are a motivated and talented individual with a passion for hospitality, we invite you to apply for the Fine Dining Restaurant Host position at Mandolin.

Restaurant - Host
MandolinRaleigh, NC
2 days ago

At Bozzuto, every member of our organization shares an unyielding desire to promote goodness for those around them.. Everyone at Bozzuto is focused on delivering exceptional experiences to all of our stakeholders, including our own associates.. They ensure the team has a deep understanding of Bozzuto standards, company policies and procedures, essential functions related to the maintenance and accessibility of the building and the resident's experience and that service execution is consistent 24/7.. When you join Bozzuto, you're not just accepting a job; you are becoming part of a community that cares about your overall well-being and professional growth.. The specific benefits outlined above apply to full-time employees at Bozzuto.

Director of Resident Concierge Services
Tbwa Chiat / Day IncBoston, MA
14 hours ago

Introducing our newest property with Noble House Hotels & Resorts -The Chatham Inn, Cape Cod's only Relais & Châteaux and Forbes Five-Star hotel.. A luxurious boutique hotel with 19- guest rooms that blends the soul of a historic inn with modern decor and amenities, along with a fine dining restaurant and wine bar.. We are looking for a Host to join the team and welcome our guests to our beautiful Fine Dining Restaurant.. previous experience working as a greeter/host in a fine dining establishment. On Demand Pay- your pay before payday

Restaurant Host at the Inn
The Chatham InnChatham, MA
3 days ago

NEXDINE Hospitality's family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwide.. This job operates in a kitchen environment whereby employees may be exposed to and/or required to operate equipment, including but not limited to, an oven, stove, dishwasher, slicer, coffee machine, steamer, mixer and chef's knives.. Proven experience in event planning and coordination, with a focus on catering events.. Bachelor's degree in Hospitality Management, Event Planning, or a related field preferred.. Minimum of 3 years of relevant experience in catering, event planning, concierge services, or facility coordination.

Director of Hospitality
Nexdine HospitalityNew Haven, CT
a day ago

We are looking for a special and dedicated Front of House Manager to lead our front-of-house team with professionalism, passion, and a commitment to excellence.. The Front of House Manager will be responsible for overseeing all front-of-house operations, ensuring seamless service, and creating a warm and welcoming environment for guests.. Oversee daily operations, including reservations, seating arrangements, and service flow to ensure an exceptional guest experience.. Work closely with the kitchen and bar staff to ensure smooth coordination and communication between departments.. Proven experience as a Front of House Manager or similar role in a high-volume restaurant.

Front of House Manager - Tampa Bay Hospitality
Water Oak Grill LlcSafety Harbor, FL
3 days ago

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.. Now hiring for Club Wyndham Panama City Beach Resort.. You’ll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.. Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.. Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.

Guest Services Associate
Wyndham DestinationsPanama City Beach, FL
2 hours ago

Develops, implements, monitors, and recommends sales strategies, yield penetration strategies, room rate mix, and catering and spa pricing strategies to maximize occupancy and revenue for high potential leisure and corporate business.. Implements and manages the hotel reservations system and distribution of inventory through relevant channels.. BENEFITS We are delighted to offer: An excellent renumeration package including an attractive salary, progressive health & dental, life insurances, 401k pension underscored by an inspiring work environment, ongoing learning & development through the Masterpiece Academy, and an opportunity to be the best!. Sales Competence – Demonstrates sound understanding for the local business travel market, effective sales strategies for each market segment, vast knowledge of the core competition and luxury hotel standards.. Functional expertise – Exceptional understanding for budgeting, accurate forecasting, analysis, knowledge of successful yield penetration and revenue management techniques.

Revenue & Reservations Manager
Oetker CollectionGettysburg, PA
3 hours ago

In addition, our Revenue Management Leader would be supporting our jewel on South 5th Avenue in Naples: The Inn on Fifth.. Collaborate with the Area Director of Sales and Marketing for management and strategy for reservations and sales.. In return for working at the LaPlaya Beach & Golf Club, you will be rewarded with a competitive salary and benefits compensation package, including, Heath Benefits, Dental and Vision and an Employee Assistance Program Supplemental benefits are available to select team members such as Short-and-Long Term Disability, Life Insurance, Accidental Death and Dismemberment and Pet Insurance 401k Plan with a company paid match Paid holidays, personal time, sick time Pay on demand.. A minimum of two years revenue management experience in hospitality in a hotel/resort setting.. If you are about being your best self, doing the right thing, bringing your natural smile, and having fun, then we hope you become a member of our LaPlaya Family.

Area Director of Revenue Management
LaPlaya Beach & Golf ResortNaples, FL
13 hours ago

Food and beverage service including breakfast, lunch, and dinner service, along with wine tastings.. Skywalker Vineyards wine sales and ranch product sales.. Supporting wine-tasting setup, and breakdown.. Assist with annual projects at the Ranch such as olive oil bottling, labeling and winery duties, holiday decorations, cleaning, and organizing.. Knowledge of and passion for fine wines and winemaking.

Guest Services Coordinator (on Call)
Skywalker TrampolinesNicasio, CA
13 hours ago