Hospitality & Customer Relations Roles

Simpson Housing is committed to be a trusted leader in the multifamily industry.. Touring and presenting the community in a compelling way and assisting prospective residents with finding the right apartment home. 2+ years of experience in multifamily real estate, retail sales, hotel/hospitality, or customer service. Hotel or hospitality industry working as a concierge, guest services representative, front desk attendant, or reservations agent is a plus. Real Estate, Leasing, Leases, Multifamily, Apartments, Resident Retention, Yardi, Sales, Hospitality, Hotel, Concierge, Guest Relations, Customer Relations, Front Desk, Leasing Agent

The Kingsway, a fine dining Asian restaurant experience from the James Beard-nominated team behind the acclaimed Saffron NOLA, is seeking a warm, polished, and professional Host to be the first point of contact for our guests.. At The Kingsway, we combine heritage and innovation to create an elevated and unforgettable dining experience.. Manage reservations and seating arrangements using our reservation system. Previous experience as a host in a fine-dining or upscale environment preferred. This is an opportunity to work alongside a passionate, James Beard-nominated team dedicated to excellence and innovation.

Our property is seeking a night auditor to join our growing group of hospitality professionals.. Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager. Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed. Overnight shift; requires flexible hours. Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required

Unlock Your Future in the Travel Industry – Become a Hotel Reservations Specialist!. As a Hotel Reservations Specialist, you will play a key role in crafting seamless and memorable stays for guests while enjoying the freedom of entrepreneurship.. ✅ Guest Services: Assist travelers with modifications, cancellations, and special requests via phone, email, and other communication channels.. ✅ Payment Processing: Secure and process payments accurately, issue receipts, and manage financial transactions professionally.. ✨ Work from Anywhere: Enjoy the freedom to work remotely with a flexible schedule.

The ideal candidate will have 3+ years' experience in the luxury hospitality industry and be creative, positive, and focused on the guest experience.. As the Assistant Guest Services Manager, you will assist the Director of Guest Services in managing all aspects of the Guest Services operations.. · Oversee and support front desk staff/concierge, bell/valet, night audit· Train and mentor front office employees, ensuring that all hotel standards and procedures are fully understood and implemented.. · Manage guest check-ins and check-outs, reservations, and provide guests with information about hotel services and amenities.. · Support the Director of Guest Services in administrative tasks as needed; such as payroll, invoicing, and vendor pricing updates

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience!. We provide the tools and training to bolster your hospitality career goals.. If you are seeking an overnight position with a team of true professionals, apply today!. We represent a strong, personable, and understanding group of people who ensure that we take care of our own.. Here at the LaQuinta Inn & Suites, we like to build from within, we like to grow together.

Opening Winter 2024, Ocean Prime Sarasota will be located in the heart of The Quay Sarasota, an all-new 14-acre waterfront destination in the Sarasota Arts & Culture District that merges the scenic waterfront marina setting with luxury residences, upscale shopping, and premier culinary experiences.. CAMERON MITCHELL RESTAURANTS is seeking a HOST to join our team!. Guest Services controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities.. At Cameron Mitchell Restaurants, we put our associates first and strive to continually offer great benefits and perks listed below: Opportunities for career growth, 80% of all positions promoted from within Dining discounts at any of our 60+ restaurants Health benefits for eligible associates Inclusive, fun, and creative environment Flexible scheduling, paid time off, and closed 7 major holidays!. Cameron Mitchell Restaurants is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.

The Guest Services Supervisor oversees the daily operations of the guest service areas of the Hotel including concierge, front desk, and bell services.. Practice, support, and promote Thunder Valley Casino Resort’s “Winning Attitude” company-wide culture and demonstrate AAA Four Diamond service standards at all times.. Participate in training of Team Members to comprehend AAA Four Diamond service standards and execution of operational excellence.. Work directly with Concierge, Front Desk Agents, and Guest Services Team Members on shifts while providing guidance and support to Team Members as directed by Hotel Leadership.. Ensure that Guest recovery efforts are conducted as established by the Hotel management with the goal of developing consistently exceptional service levels.

Kayao is a vibrant Peruvian restaurant in Old Town Chicago seeking a passionate Hostess.. We blend traditional flavors with modern techniques to create a unique dining experience.. Ability to multitask in a fast-paced environment. Interest in giving guests a great experience. We offer: competitive pay, flexible scheduling, growth opportunities

About Bartell Hotels: Bartell Hotels is San Diego's largest independent hotel owner-operator with a sharp focus on employees, customers and community.. Our hotels combine classic and modern design, farm-to-table restaurants and energized bars, three beautiful marinas and the iconic Humphreys Concerts by the Bay entertainment venue.. Bartell Hotels embraces colleague diversity, inclusion and equity, and is firmly committed to respecting and appreciating each colleague.. The primary objective of the host/hostess is to deliver an excellent first and last impression to all guests and to provide accurate information over the phone and in person in a friendly and efficient manner.. Maintain awareness of reservations, mapping out the floor plan being mindful of seating rotations

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry.. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean.. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value.. The Guest Services Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.. Must maintain constant communication with Housekeeping, Reservations and the Credit Manager.

By nature of the position, the host/hostess is the guest's first impression of the restaurant.. Utilizing Open Table, the Host/Hostess takes reservations, reviews the daily reservation book, and has the ability to seat guests without reservations.. Assists with the duties of servers and bus persons, such as securing a food or beverage item for a patron, resetting a table for reuse, etc., as the customer traffic flow allows, ensuring the maintenance of food service effectiveness and efficiency.. Ability to absorb large amounts of information quickly: service procedures, menus, and dining room floor plan, register operation.. Ability to lift, balance and carry large, oval Dining Room service trays.

By nature of the position, the host/hostess is the guest's first impression of the restaurant.. Utilizing Open Table, the Host/Hostess takes reservations, reviews the daily reservation book, and has the ability to seat guests without reservations.. Assists with the duties of servers and bus persons, such as securing a food or beverage item for a patron, resetting a table for reuse, etc., as the customer traffic flow allows, ensuring the maintenance of food service effectiveness and efficiency.. Ability to absorb large amounts of information quickly: service procedures, menus, and dining room floor plan, register operation.. Ability to lift, balance and carry large, oval Dining Room service trays.

Job Title: Hotel Assistant Manager. The Principal Hotel is a beautifully transformed boutique hotel featuring 40 overnight guest rooms.. We are seeking a dedicated and highly organized Hotel Assistant Manager to join our team.. This role supports the General Manager in overseeing the daily operations of our boutique hotel, ensuring exceptional guest experiences, efficient staff management, and smooth business operations.. Financial Oversight: Assist with budgeting, revenue management, and cost control to maximize profitability.

The Biltmore Los Angeles is our historic hotel opened in 1923 and located opposite Pershing Square in Downtown Los Angeles.. · Ensure hotel is exercising best in class revenue management techniques based on market analysis, demand forecasting, channel marketing, and inventory management.. Ensure pricing in consistent in all distribution channels (Windsurfer, Opera PMS, GDS, Internet).. · Review and implement incentive programs in Front Office and Reservations, with particular focus on need periods, in conjunction with Reservations Manager and Director of Front Office.. · Previous hotel (property level) revenue management experience essential, prior reservations and front office experience desired.

The Restaurant Hostess will be responsible for greeting guests, managing reservations, assisting with seating arrangements, and ensuring an exceptional dining or lounge experience.. Keep entrance, lobby, and seating areas clean and organized.. Proficiency in using reservation and restaurant management systems and basic computer skills.. Required to obtain Food Handler's and Alcohol Service certifications upon hire.. Originally a historic estate, MacArthur Place has evolved into Sonoma's premier luxury resort, featuring 69 elegantly designed rooms, farm-to-table dining, curated wine tastings, a tranquil spa, an outdoor heated pool, and a state-of-the-art fitness center.

A Curio Collection by Hilton hotel, Cloudland is perched at over 2,000 feet above sea level and conveniently located just outside of Chattanooga and within a two-hour drive from several major metropolitan areas.. Inspired by nature, the resort expresses elements of the four seasons in an intimate and relaxing way.. Assist the Guest Services Manager in resolving and reacting to guest complaints, needs or concerns and ensuring all guests receive appropriate responses in a timely and professional manner, anticipate potential problems by reviewing and monitoring complaints logs and records, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality.. Follow up regularly with the Guest Services Manager regarding the Guest Response process and the performance of responsibilities along with the department's function.. Assist the Guest Services Manager in ensuring labor and direct expenses are met based on forecast/budget guidelines established.

Reach East Sixth Street nightlife two blocks away, and explore the picturesque Rainey Street Historic District, less than a mile from the door.. The property boasts over 800 rooms, 100,000 square feet of meeting space and is one of Hilton corporate managed hotels in Austin, TX. The team is looking for a Reservations Supervisor to join their amazing team!. Process and handle airline reservations, VIP reservations, and employee reservations.. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Inclusive family-building and fertility benefits Expanded bereavement leave.. Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment?. Are you enthusiastic about being a team player in one of the most fascinating industries in the world?. At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.. THE JOB: As the Resort Operations Manager of Bellagio, you will be driving our hotel management team towards operational and financial success.. You'll take charge of managing labor, overseeing financial performance, and executing strategic initiatives for the Front Desk. All by ensuring top-tier customer satisfaction and delivering an unforgettable guest experience.

This is done by providing constructive, focused feedback on subjective exams, as well as answering student questions via email and phone for programs that fall under the Travel and Tourism vertical.. These include, but are not limited to Travel and Tourism Specialist, Restaurant Management, and Guest Services Agent.. This is an independent contractor position that is fully remote with flexible hours.. Knowledge, Skills, Abilities: An associate degree in business or related field requiredA bachelor’s or master’s degree preferred Must have certification as a travel agent Teaching or tutoring experienceOnline experience is preferred.. We aim to help businesses thrive by mobilizing their individual workers and energizing communities with opportunities for growth and progress.