Hospitality & Customer Relations Roles

Industry: Hospitality / Luxury Lounge.. Our client, an upscale hospitality group operating a luxury lounge on Manhattan’s Upper West Side, is seeking an experienced and polished Maître D' to join their front-of-house leadership team. As the Maître D’, you’ll be the face of the guest experience—greeting guests with genuine hospitality, managing reservations and walk-ins, and ensuring smooth coordination between service teams. Warmly welcome guests and manage the flow of reservations, walk-ins, and VIPs. Previous experience as a Maître D’, Host/Hostess, or in a similar front-of-house leadership role within upscale dining or lounge settings

Role Description This is a full-time on-site Maître D'/Host/Hostess role located in New York, NY. The Maître D'/Host/Hostess will be the first point of contact for guests entering our restaurant.. This role is responsible for greeting and seating guests, managing reservations, and ensuring a smooth flow of guests to enhance their dining experience, and answering calls.. A key part of this role involves providing top-tier customer service while maintaining an organized and efficient seating arrangement in the restaurant.. Qualifications At least 2+ years experience in luxury hospitality Communication and Customer Service skills Strong interpersonal skills and ability to work in a fast-paced environment Knowledge of fine dining etiquette is a plus Greet guests as they enter the restaurant, providing a warm and welcoming atmosphere, ensure to use guest name, emphasize Loyalty Recognition – driving guest experience.. Manage guest reservations and coordinate the seating of guests based on availability.

A Host/Hostess is the first person the guest sees and the last: you are the face of the restaurant!. As a host/hostess, you will be a member of a cohesive team that supports each other's success in a fast-paced environment.. Utilize the Open Table system to maange the wait and handle reservations. Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.. A Host/Hostess is responsible for serving our guests with unparalleled hospitality to create unforgettable experiences every day!

Title: Contract Host/Hostess.. Job Description: We are seeking a dynamic and personable Contract Host/Hostess to join our team in Richmond, VA. The ideal candidate will possess excellent communication and interpersonal skills, with a strong ability to create a welcoming and enjoyable experience for our guests. Responsibilities include greeting and seating guests, managing reservations, and ensuring a smooth flow of service. Prior experience in a similar role and familiarity with reservation management systems are preferred. This is a contract position with flexible hours, ideal for someone who is organized, detail-oriented, and passionate about delivering exceptional hospitality.

THE RAIL BURGER is seeking a HOST/HOSTESS to join our team in Dublin, OH!. Our core values - Grit Hospitality, Leadership, Integrity, and Respect - shape our commitment to delivering exceptional experiences to our guests.. As a Host/Hostess at The Rail, you play a crucial role in providing every guest with an exceptional experience.. A friendly face greeting the guest at the door, service orientation when taking reservations, and organized way of balancing seating are important tools to let our guests know our high expectations for their visit!. Organize guest seating to ensure an excellent experience by balancing the workload between available servers and bartenders, while accommodating special requests.

We're looking for a friendly, organized, and personable host/hostess to welcome guests, manage reservations, and support the team at Kalimotxo, ARRIVE Austin.. Our goal is for these spaces to provide high quality opportunities for hospitality professionals to grow within their careers and showcase pathways towards sustainable practices.. Kalimotxo is a Spanish restaurant and cocktail bar from the Emmer & Rye Hospitality Group.. 1 year of experience as a Restaurant Host in a high-quality full service or fast casual environment. We strive to delight and inspire our guests and local community by creating one-of-a-kind neighborhood-centric places filled with interesting people, friendly staff, and trusty service.

Host / Hostess | Midwood Smokehouse | Park Road Shopping Center.. Midwood Smokehouse is consistently rated as the Carolina's best BBQ restaurant, known for our award-winning, all-hickory-smoked barbecue. As part of the FS Food Group, we are dedicated to providing authentic barbecue and exceptional Southern hospitality. As a Host, you will be the first and last impression for our guests, setting the tone for their dining experience and managing reservations and seating. Join the Midwood Smokehouse family and be part of a team dedicated to delivering the best barbecue and hospitality experience to our guests!

Join Legacy Hospitality as a Host/Hostess and be at the heart of our energetic and engaging company culture!. As a Host/Hostess, you will have the exciting opportunity to greet and seat guests with empathy and grace, creating authentic connections from the moment they arrive. As a Host/Hostess, you will engage with guests on a daily basis, creating authentic connections and ensuring their experience starts off on the right foot. Your empathetic nature will shine as you greet guests with warmth and kindness, escort them to their tables, and manage reservations with efficiency. To excel as a Host/Hostess, you should possess previous guest service experience, though it is preferred, and be proficient in handling various software or tools related to reservations and seating arrangements.

Landmark Hospitality is seeking a Host/Hostess to join their team.. Landmark Hospitality is a leader in the hospitality industry, that owns and operates unique and iconic venues such as the Liberty House, Hudson House, Stone House at Stirling Ridge, The Ryland Inn, Village Hall, Felina, The Farmhouse, and the Boathouse at Mercer Lake in New Jersey as well as Hotel Du Village and the Logan Inn in Pennsylvania.. Landmark Hospitality specializes in upscale restaurants, event spaces, and boutique hotels and is growing.. We are opening a new concept coming soon to New Hope, PA — Anzu Social, an Asian inspired Chef crafted menu with locally sourced ingredients.. Plans and organizes reservations on the restaurant seating chart.

Uniquely nestled atop the hills of Orange County, Orange Hill offers sweeping views of Catalina Island, Downtown Los Angeles, Disneyland's magical firework show and our beautiful California coastline. If you are looking to jumpstart and level-up your career path in the hospitality and culinary world, then this is the place for you. Employee Assistance Program (EAP) to assist with work life balance.. Position Overview: The Host/Hostess plays a vital role in creating a positive first impression for our guests and ensuring seamless coordination between the dining room and kitchen staff. Seating Arrangements: Manage the seating chart to optimize table turnover and accommodate reservations, while maintaining a balanced flow of guests throughout the dining area.

The Guest Services Ambassador (GSA) acts as the "face" of the hotel and is the main point of contact for guests.. for ensuring an excellent guest experience by conducting front desk operations in an efficient, accurate, and thorough manner.. Coordinate front desk operations such as check-ins, move-outs, renewals, reservations, property tours, and sales events.. Executes the lead management process and completes all sales and marketing objectives as established by the Property Manager.. Maintain effective sales of ancillary offerings to accommodate guests' needs and maximize revenue.

Previous experience in hotel/restaurant with major brand, Marriott, Hilton, Hyatt, preferred.. Prepare the host/hostess stand with relay radio systems fully charged and ready to communicate with other hostess staff as reservations and walk-ins enter the hotel and arrive to the 7th floor.. Arrange Open Table reservations and map out a server ready plan for staggered tables and having all hospitality areas completely mapped out and designated based on guest notes, server strengths, and special occasion parties, groups, and tours for smooth shift.. Help assist with any storage areas, breakdown of restaurant and/or bar responsibilities and last check on guest experience within close before closing reservations or adhering to walk-ins and guest wait list.. Valid Driver's license and SS Card, Birth Certificate, or Passport

Physically able to wipe down table tops, chairs, and booths; able to pick up debris from floor; able to carry 25 or more pounds; able to push vacuum or mop. Assign tables to guests depending on party size, waiter/waitress availability. Answer patron questions regarding menu items; recommend or suggest items as needed. Observe and assists in preparing unoccupied tables for customers by wiping surface top, removing debris, and ensure seats are. Assist with wait staff side work and opening and closing duties

NDM is a family-owned hospitality business that started in F&B and is now expanding into vacation rentals.. Imagine combining the comforts of a vacation home with the experience and consistency of a world class resort.. The Host Hostess is responsible for greeting and seating guests entering the dining room.. Optimize seating at different tables to ensure even workload for wait staff. Answering phones and scheduling reservations with large parties.

Crystal Springs is looking for a host to be the welcoming face of our resort, and to ensure customer satisfaction. The Hostess is responsible for greeting and seating guests and performing a variety of other tasks within a restaurant establishment, which may include ringing up orders, refilling beverages, setting tables, and cleaning eating/serving areas; performing all other responsibilities as assigned by management. Records customer reservations or seating times in a consistent manner providing the highest quality of service to the customer at all times.. Communicates with the wait staff and other restaurant personnel to ensure the guests' experience meets company standards.. Performs the tasks of the cashier and/or bus person as required including cashing out guests checks to speed up service

We are seeking a dedicated and hands-on Hotel & Guest Services Manager who will ensure guests have an outstanding experience from arrival to departure.. You will oversee front desk operations, housekeeping, and general property maintenance while providing personalized recommendations and fostering a welcoming atmosphere.. Hospitality & Management Experience – Minimum of two years of experience in an innkeeping, hotel management, or similar hospitality leadership role.. Operational & Business Acumen – Proven ability to oversee daily operations, including guest services, reservations, housekeeping, and property maintenance.. Technological Proficiency – Comfortable using hospitality management software, email systems, and general administrative tools to manage reservations, communications, and financial transactions.

Four Hands is hiring an exceptional individual to take the reins as our Director of Hospitality Sales in our Austin Headquarters.. This pivotal role demands a trailblazer with a passion for sculpting elite sales teams aimed at strategic markets ready for exponential growth.. As our Director of Hospitality Sales, you will hold a pivotal role in propelling Four Hands to new heights of revenue generation and market expansion.. We are looking for a visionary who can blend strategic foresight, decisive leadership, and a profound grasp of market dynamics to chart an ambitious path forward.. 8+ years of experience in contract hospitality sales management, with a proven track record of success

Our company is a fast-paced customer acquisition company dedicated to helping our clients expand their customer base and drive growth.. We specialize in innovative outreach strategies and solutions to connect brands with potential customers.. As a Customer Relations Representative, you will play a crucial role in building and maintaining strong relationships with clients and fostering positive interactions to drive customer acquisition success.. Proven experience in customer relations, account management, or a similar role.. Adaptability and resilience in a fast-paced and evolving environment.

A Host/Hostess is the first person the guest sees and the last: you are the face of the restaurant!. As a host/hostess, you will be a member of a cohesive team that supports each other’s success in a fast-paced environment.. Utilize the Open Table system to maange the wait and handle reservations. Handle guests’ complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.. A Host/Hostess is responsible for serving our guests with unparalleled hospitality to create unforgettable experiences every day!

Host / Hostess - $14/hr plus TIPS | Mama Ricottas. After 30 years in business, Mama Ricotta's restaurant is expanding and refreshing its location housed in the Midtown area of Uptown Charlotte.. The Mama Ricotta’s team is looking to add a Host / Hostess to our restaurant.. As a Host/Hostess, you will act as the guest's first and last impression of our team.. We seek out the finest and freshest ingredients from across the globe, and hold the highest standards for our homemade mozzarella, sausage, breads, and desserts.