Hospitality & Customer Relations Roles

Role Description This is a full-time on-site Maître D'/Host/Hostess role located in New York, NY. The Maître D'/Host/Hostess will be the first point of contact for guests entering our restaurant.. This role is responsible for greeting and seating guests, managing reservations, and ensuring a smooth flow of guests to enhance their dining experience, and answering calls.. A key part of this role involves providing top-tier customer service while maintaining an organized and efficient seating arrangement in the restaurant.. Qualifications At least 2+ years experience in luxury hospitality Communication and Customer Service skills Strong interpersonal skills and ability to work in a fast-paced environment Knowledge of fine dining etiquette is a plus Greet guests as they enter the restaurant, providing a warm and welcoming atmosphere, ensure to use guest name, emphasize Loyalty Recognition – driving guest experience.. Manage guest reservations and coordinate the seating of guests based on availability.

We are seeking a dedicated and hands-on Hotel & Guest Services Manager who will ensure guests have an outstanding experience from arrival to departure. You will oversee front desk operations, housekeeping, and general property maintenance while providing personalized recommendations and fostering a welcoming atmosphere. Hospitality & Management Experience – Minimum of two years of experience in an innkeeping, hotel management, or similar hospitality leadership role. Operational & Business Acumen – Proven ability to oversee daily operations, including guest services, reservations, housekeeping, and property maintenance. Technological Proficiency – Comfortable using hospitality management software, email systems, and general administrative tools to manage reservations, communications, and financial transactions.

A Host/Hostess is the first person the guest sees and the last: you are the face of the restaurant!. As a host/hostess, you will be a member of a cohesive team that supports each other's success in a fast-paced environment. Utilize the Open Table system to maange the wait and handle reservations.. Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction. A Host/Hostess is responsible for serving our guests with unparalleled hospitality to create unforgettable experiences every day!

THE RAIL CRAFT KITCHEN is seeking a HOST/HOSTESS to join our team in Strongsville, OH, for shifts Monday - Friday during the day!. Our core values - Grit Hospitality, Leadership, Integrity, and Respect - shape our commitment to delivering exceptional experiences to our guests. As a Host/Hostess at The Rail, you play a crucial role in providing every guest with an exceptional experience. A friendly face greeting the guest at the door, service orientation when taking reservations, and organized way of balancing seating are important tools to let our guests know our high expectations for their visit!. Organize guest seating to ensure an excellent experience by balancing the workload between available servers and bartenders, while accommodating special requests.

Landmark Hospitality is seeking a Host/Hostess to join their team.. Landmark Hospitality is a leader in the hospitality industry, that owns and operates unique and iconic venues such as the Liberty House, Hudson House, Stone House at Stirling Ridge, The Ryland Inn, Village Hall, Felina, The Farmhouse, and the Boathouse at Mercer Lake in New Jersey as well as Hotel Du Village and the Logan Inn in Pennsylvania.. Landmark Hospitality specializes in upscale restaurants, event spaces, and boutique hotels and is growing.. We are opening a new concept coming soon to New Hope, PA — Anzu Social, an Asian inspired Chef crafted menu with locally sourced ingredients.. Plans and organizes reservations on the restaurant seating chart.

We're looking for a friendly, organized, and personable host/hostess to welcome guests, manage reservations, and support the team at Kalimotxo, ARRIVE Austin.. Our goal is for these spaces to provide high quality opportunities for hospitality professionals to grow within their careers and showcase pathways towards sustainable practices.. Kalimotxo is a Spanish restaurant and cocktail bar from the Emmer & Rye Hospitality Group.. 1 year of experience as a Restaurant Host in a high-quality full service or fast casual environment. We strive to delight and inspire our guests and local community by creating one-of-a-kind neighborhood-centric places filled with interesting people, friendly staff, and trusty service.

Title: Contract Host/Hostess.. Job Description: We are seeking a dynamic and personable Contract Host/Hostess to join our team in Richmond, VA. The ideal candidate will possess excellent communication and interpersonal skills, with a strong ability to create a welcoming and enjoyable experience for our guests. Responsibilities include greeting and seating guests, managing reservations, and ensuring a smooth flow of service. Prior experience in a similar role and familiarity with reservation management systems are preferred. This is a contract position with flexible hours, ideal for someone who is organized, detail-oriented, and passionate about delivering exceptional hospitality.

Uniquely nestled atop the hills of Orange County, Orange Hill offers sweeping views of Catalina Island, Downtown Los Angeles, Disneyland's magical firework show and our beautiful California coastline. If you are looking to jumpstart and level-up your career path in the hospitality and culinary world, then this is the place for you. Employee Assistance Program (EAP) to assist with work life balance.. Position Overview: The Host/Hostess plays a vital role in creating a positive first impression for our guests and ensuring seamless coordination between the dining room and kitchen staff. Seating Arrangements: Manage the seating chart to optimize table turnover and accommodate reservations, while maintaining a balanced flow of guests throughout the dining area.

The Guest Services Ambassador (GSA) acts as the "face" of the hotel and is the main point of contact for guests.. for ensuring an excellent guest experience by conducting front desk operations in an efficient, accurate, and thorough manner.. Coordinate front desk operations such as check-ins, move-outs, renewals, reservations, property tours, and sales events.. Executes the lead management process and completes all sales and marketing objectives as established by the Property Manager.. Maintain effective sales of ancillary offerings to accommodate guests' needs and maximize revenue.

We are looking for an smiling, enthusiastic, positive, and welcoming host/ hostess to join the team!. You will be managing the seating and flow of a busy, beachfront restaurant, answering phones, taking reservations and directing guests as needed throughout the dining spaces. Our hosts are the face of our establishment and set the tone for the entire guest experience. Must be able to work a flexible schedule that will likely include weekends and holidays. Distinctive Hospitality Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace.

Crystal Springs is looking for a host to be the welcoming face of our resort, and to ensure customer satisfaction. The Hostess is responsible for greeting and seating guests and performing a variety of other tasks within a restaurant establishment, which may include ringing up orders, refilling beverages, setting tables, and cleaning eating/serving areas; performing all other responsibilities as assigned by management. Records customer reservations or seating times in a consistent manner providing the highest quality of service to the customer at all times.. Communicates with the wait staff and other restaurant personnel to ensure the guests' experience meets company standards.. Performs the tasks of the cashier and/or bus person as required including cashing out guests checks to speed up service

Join Legacy Hospitality as a Host/Hostess and be at the heart of our energetic and engaging company culture!. As a Host/Hostess, you will have the exciting opportunity to greet and seat guests with empathy and grace, creating authentic connections from the moment they arrive. As a Host/Hostess, you will engage with guests on a daily basis, creating authentic connections and ensuring their experience starts off on the right foot. Your empathetic nature will shine as you greet guests with warmth and kindness, escort them to their tables, and manage reservations with efficiency. To excel as a Host/Hostess, you should possess previous guest service experience, though it is preferred, and be proficient in handling various software or tools related to reservations and seating arrangements.

Host / Hostess | Midwood Smokehouse | Park Road Shopping Center. Midwood Smokehouse is consistently rated as the Carolina's best BBQ restaurant, known for our award-winning, all-hickory-smoked barbecue.. As part of the FS Food Group, we are dedicated to providing authentic barbecue and exceptional Southern hospitality.. As a Host, you will be the first and last impression for our guests, setting the tone for their dining experience and managing reservations and seating.. Join the Midwood Smokehouse family and be part of a team dedicated to delivering the best barbecue and hospitality experience to our guests!

The Lead Host is responsible for overseeing the hosting team, ensuring excellent guest experiences, managing reservations, and maintaining a welcoming atmosphere in the restaurant.. Host/Hostess is responsible for delivering excellence in guest service by developing relationships with guests, providing personalized service, anticipating and delivering guests’ needs, supporting leadership and ensuring guest reservations are honored, walk-ins sat whenever possible, hotel guests and VIPs sat.. Attend to guest needs, handle complaints professionally, and maintain confidentiality while promoting positive guest relations.. Utilize up-selling techniques to exceed guest expectations and boost revenue.. Anna & Bell/Bastia/Caletta) is managed by Life Hospitality, the hotel management arm of Life House , – an operations, branding, and software company with a mission to make travel more accessible by making hotels easier to operate and more profitable with tech-enabled, best-in-class operations.

Looking to fill the Host/Hostess position, but this Job is more than seating guests at a table.. Setting up the dining room and arranging tables spaced correctly to gain the maximum number of guests during one seating.. Handling and expediting reservations and table allocations.. Coordinating dining room service by spacing out reservations correctly as well as handling walk-in dining service and coordinating the servers' tables by ensuring immaculate guest experience while Managing activities of the servers and/or the bus persons for clean tables.. Must be Organized, Multi Tasking Skills, Self Starter Skills, Be able to Manage a Busy Wait List and be able to Move Reservations Around to Accommodate Walk Ins and Reservations

Provide concierge services, including offering local recommendations, booking reservations, and assisting with special requests (transportation, activities, etc. Assist with luggage storage and other guest services as needed.. Ensure seamless communication with hotel management, housekeeping, and maintenance teams to provide optimal guest service.. Comfort working in a startup environment with empowerment to make decisions that enhance the guest experience.. Experience in real estate, hospitality and/or tech is a plus

We are seeking a hospitality focused and organized individual to join our team as a Host/Hostess. The Host/Hostess plays a crucial role in being the first- and last-person guest interact with. This position is responsible for greeting guests, answering phones, managing reservations, and escorting guests to their seats. Previous experience as a host in fine dining or upscale restaurant settings. Adherence to proper lifting techniques and ergonomics to prevent strain or injury while performing job duties.

The Host/Hostess will be integral in helping to set the hospitality standard for our locations.. Ensure that guests are quickly and efficiently directed to their court, table or VIP room.. Possess computer proficiency and the ability to assist with various paperwork, accounting needs and limited back office functions.. Supervise host/hostess staff; promote teamwork and efficiency.. Previous host/hostess experience required.

The Host/Hostess at Red Robin plays a vital role in providing exceptional hospitality to our guests, ensuring a warm welcome and efficient seating while coordinating To-Go orders.. Seating Guests: Escort guests to their tables promptly, considering their preferences and any special needs.. To-Go Functions: Take accurate To-Go orders, explain menu items, assemble orders accurately, and deliver food to guests, including curbside service when applicable.. I-pad, computer/POS system, telephone, trays, tables, chairs, high chairs, coffee maker, dish machine, etc.. If you have a passion for hospitality, excellent communication skills, and enjoy working in a dynamic environment, we encourage you to join our team as a Host/Hostess.

Our mission is to provide an exceptional dining experience for every guest, and we are looking for a friendly and organized Host/Hostess to join our team.. As a Host/Hostess at [Restaurant Name], you will be the first point of contact for our guests.. - Assist with maintaining cleanliness and organization of the host/hostess area.. Previous experience as a Host/Hostess or in a customer service role preferred but not required.. - Basic knowledge of reservation systems and restaurant aesthetics is a plus.