resmedNew York, NY
Remote Call Center Supervisor - Patient Experience Leader
Remote Call Center Supervisor - Patient Experience Leader
First-Line Supervisors of Passenger AttendantsFirst-Line Supervisors of Personal Service WorkersMedical and Health Services Managers
Telemarketing Bureaus and Other Contact CentersAll Other Outpatient Care CentersHome Health Care Services
Apply for this role (opens in a new tab)ResMed Inc. is seeking a Supervisor for our remote Call Center team to lead a patient-focused customer service operation. You will mentor a team of Patient Success Representatives, drive performance, and ensure compassionate, efficient service.
You will coach on KPIs, handle escalations, analyze trends, and collaborate with leadership to align goals. A strong emphasis on accountability and development helps your team thrive while delivering high-quality care.
Also on the board Same function, level within a rung
Level
Senior
Location
New York, NY
Occupation
First-Line Supervisors of Passenger Attendants
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
yesterday