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Supervising the daily operations of the Patient Access Center, the full-time Patient Access Center Supervisor will coordinate staff activities, manage workflow, and ensure optimal performance while working onsite in Worcester, MA from Monday to Friday, 8:00 am to 4:30 pm.
Key responsibilities: Coordinates daily activities, including staff scheduling, workload distribution, and performance monitoring Supervises and trains PAC personnel, ensuring compliance with performance standards and conducting evaluations Acts as a liaison with clinics and departments to foster teamwork and identify process improvement opportunitiesRequired qualifications: Associate degree in business, healthcare, or a related field; Bachelor's degree preferred Minimum of 1+ years of supervisory experience in a healthcare environment or 2+ years in scheduling services 1-3 years of progressive management experience or demonstrated office management skills Strong organizational skills and excellent interpersonal abilities Understanding of third-party payor and managed care requirements

Also on the board Same function, level within a rung

Level

Senior

Location

New York, NY

Occupation

Medical and Health Services Managers

Industry

All Other Outpatient Care Centers

Posted

yesterday

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