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Client Services Specialist – Energy Industry

Client Services Specialist – Energy Industry

red oak technologiesFort Lauderdale, FL

11 days ago

$25–$35/hour

Customer Service RepresentativesOffice Clerks, GeneralSales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
Support Activities for Oil and Gas OperationsOther Scientific and Technical Consulting ServicesOther Management Consulting Services
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Client Services Specialist – Energy Industry
Remote: Must reside in CO, AZ, NM, OK, UT, WY, GA or TX
Pay: $25–$35/hour W-2, depending on experience
Contract: Through the end of 2026, with continuation or conversion dependent on business needs Red Oak Technologies is hiring a Client Services Specialist for a client in the oil and gas industry. This role focuses on resolving mineral and royalty owner cases: researching inquiries, communicating with owners, coordinating with internal teams and following each case through to resolution. Phone calls are part of the job, but this is not a high-volume call center role.
What you’ll do:
  • Respond to mineral and royalty owners by phone and email with answers and status updates.
  • Research ownership, payment, account and documentation questions.
  • Manage cases, involve the appropriate teams when needed and follow up through resolution.
  • Support division order requests and maintain accurate owner records.
  • Must have
  • Residence in CO, AZ, NM, OK, UT, WY, GA or TX.Oil and gas experience in owner relations, division orders, lease records or closely related work.
  • Experience researching issues and managing cases through resolution.
  • Strong communication, organization and follow-through while working remotely.
  • Good to have
  • Direct experience preparing or processing division orders.
  • Lease analyst or mineral and royalty owner relations experience.
  • Experience with a case management system or CRM, such as Salesforce.
  • The team generally works 8 a.m. to 5 p.m. Mountain Time. Candidates who need to give notice are welcome to apply.
  • Red Oak Five: Relationships First | Exceptional Quality and Service | Unwavering Integrity and Trust | Be Easy To Do Business With | Respect Everyone

Also on the board Same function, level within a rung

Level

Senior

Salary

$25–$35/hour

Location

Fort Lauderdale, FL

Occupation

Customer Service Representatives

Industry

Support Activities for Oil and Gas Operations

Posted

11 days ago

Apply for this role (opens in a new tab)