eam worldwideFort Lauderdale, FL
Client Services Representative
Client Services Representative
Client Services Representative
eam worldwideFort Lauderdale, FL
12 days ago
Customer Service RepresentativesOffice Clerks, GeneralSales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
Other Support Activities for Air TransportationCommercial and Industrial Machinery and Equipment Repair and MaintenanceAll Other Business Support Services
Apply for this role (opens in a new tab)Successful Client Service Representative directly assists clients by providing support via email and phone in a professional manner. This role is critical in managing client relations. Must possess excellent communication and listening skills, attention to detail and accuracy are a must.
Key responsibilities:
- Handle customer inquiries, concerns and complaints professionally* Process data entry and quotes* Act as liaison between clients and internal departments* Provide updates on repair status turnaround times
Requirements:
Five or more years’ customer service experience, preferably in Aerospace, Aviation or MRO Industry* Multi-task oriented with attention to detail* Customer focused mindset – Problem solving abilities Familiar with AS9100 and ISO Quality programs would be an asset*Proficiency with Microsoft Outlook, Word, Excel, Internet navigating*Familiarity with Component Control/ Quantum operating system We offer competitive compensation, comprehensive benefits package, and opportunities for career growth. If you are a motivated individual with a passion for providing excellent client services, we would love to hear from you. Apply now to join our team as a Client Service Representative.
Job Type: Full-time & Part-time
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Also on the board Same function, level within a rung
Level
Junior
Location
Fort Lauderdale, FL
Occupation
Customer Service Representatives
Industry
Other Support Activities for Air Transportation
Posted
12 days ago