paperless partsEast Boston, MA
Director, CX Ops & Capacity Planning
Director, CX Ops & Capacity Planning
Director, CX Ops & Capacity Planning
paperless partsEast Boston, MA
2 days ago
General and Operations ManagersBusiness Operations Specialists, All OtherProduction, Planning, and Expediting Clerks
Industrial and Personal Service Paper Merchant WholesalersOther Management Consulting ServicesAdministrative Management and General Management Consulting Services
Apply for this role (opens in a new tab)Paperless Parts is seeking a Director of Customer Experience Operations to build and scale the operational foundation supporting our Professional Services, Customer Success, Support, and Managed Services teams. You will own strategy, analytics, capacity planning, and the technical stack to enable predictable growth and exceptional customer outcomes.
In this high-impact role you will bridge Sales, Finance, Product, and CX leadership, turning operational data into actionable strategies that drive
Also on the board Same function, level within a rung
Level
Manager
Location
East Boston, MA
Occupation
General and Operations Managers
Industry
Industrial and Personal Service Paper Merchant Wholesalers
Posted
2 days ago