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A leading legal tech company is seeking a Senior Customer Success Manager to ensure clients achieve desired outcomes while driving adoption of the product. The role involves onboarding customers, reducing churn, and advocating for user feedback. Candidates should have over 6 years of SaaS customer-facing experience, showcasing a passion for customer success and excellent communication skills. The company offers a flexible remote work environment, competitive salary, and an equity plan.

Also on the board Same function, level within a rung

Level

Senior

Location

New York, NY

Occupation

Customer Service Representatives

Industry

Custom Computer Programming Services

Posted

yesterday

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