Strategic Customer Success Manager - LegalTech (Enterprise)

Onit is seeking a strategic, customer-focused Customer Success Manager to support the LegalFiles portfolio. You will partner with cross-functional teams to ensure customer satisfaction, drive product adoption, and maximize value from Onit's legal tech solutions. You will leverage your legal operations expertise to understand client pain points, align platform capabilities to goals, and guide clients through technical conversations, onboarding, and optimization best practices.