Illinois Licensed Access Training Manager

Key responsibilities: Design and implement comprehensive training and professional development programs for Access Center and Ambulatory Front Desk team members Develop and maintain standardized training curricula, including e-learning modules and competency-based assessments Lead quality assurance efforts by establishing evaluation criteria and performance rubrics to enhance patient access functionsRequired qualificationsThree years supervisory experience required Five years' experience in healthcare, specifically in ambulatory access or medical practice Certified Healthcare Access Manager within 6 months of hire Epic Certified Trainer within 1 year of hire Basic level of computer skills, including word processing and spreadsheet applications