Illinois Licensed TeleNurse Specialist

Key responsibilities: Answer and direct incoming calls for the TeleNurse Department efficiently and accurately Identify and verify patient information in the EHR and Triage system, including registering new patients Document patient requests and route emergency calls according to established proceduresRequired qualificationsHigh School graduate or GED required Minimum of one year of medical office and/or phone experience preferred Proficient typing skills and knowledge of medical terminology preferred Intermediate computer skills and effective communication abilities Ability to work under pressure while maintaining accuracy