Senior AR Specialist

Benefits: Medical, Dental, Vision, 401(K)

Key Responsibilities: Process customer payments including checks, wires, and ACH transactionsApply payments accurately to the appropriate customer accounts and invoicesResearch short payments and unapplied cashWork with customers and internal teams to resolve payment discrepanciesResearch, code, and manage customer deductionsValidate and dispute non-trade deductions in partnership with Customer Service and LogisticsObtain supporting documentation from brokers, customers, and carriers to resolve deduction claimsIdentify and resolve invalid or unauthorized deductionsMaintain accurate deduction and claims trackingMonitor accounts receivable balances and follow up on past-due accountsResolve billing issues and maintain accurate aging reportsPrepare weekly AR aging, trade, and non-trade reportsReport on collection activity and deduction resolution progressConduct regular customer account reviewsSupport month-end close activitiesAssist with financial audits and supporting documentationResearch account discrepancies using information from Sales, Trade Promotions, Customer Service, and customersSupport credit reviews and collaborate with internal teams to resolve account issuesPerform additional accounts receivable responsibilities as neededQualifications3–5 years of accounts receivable experience requiredStrong cash application and payment processing experienceExperience with customer collections and account reconciliationExperience researching and resolving deductionsSAP experience strongly preferredStrong Microsoft Excel and Microsoft Office skillsStrong analytical and problem-solving abilitiesExcellent organizational skills and attention to detailStrong written and verbal communication skillsAbility to build effective relationships with customers and internal teamsAbility to manage multiple priorities and deadlinesComfortable working independently while collaborating across departmentsAddison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable law. IND 002-004