insight globalHackensack, NJ
Customer Service Officer
Customer Service Officer
Customer Service Officer
insight globalHackensack, NJ
3 days ago
Industrial Supplies Merchant WholesalersCustom Computer Programming ServicesTelemarketing Bureaus and Other Contact Centers
Apply for this role (opens in a new tab)Overview:
A growing manufacturing company is seeking a Customer Service Representative to support B2B customers and manage orders from start to finish. This person will track open and upcoming orders, provide customer updates, and partner with Sales, Quality, Operations, Purchasing, and Logistics to keep orders moving and resolve issues. They will also support new customer onboarding, respond to customer questions or complaints, and occasionally assist Purchasing and Logistics with purchase order entry and receiving raw materials into the ERP system.
Must Haves:
- 3–5 years of B2B customer service experience, ideally in manufacturing or a commercial environment
- Experience managing customer orders and working across departments
- Strong written communication skills, particularly through email
- Experience with ERP systems
- Organized, adaptable, and able to manage multiple priorities
Plus:
Oracle experience
Also on the board Same function, level within a rung
Level
Senior
Location
Hackensack, NJ
Occupation
Customer Service Representatives
Industry
Industrial Supplies Merchant Wholesalers
Posted
3 days ago