Patient Services Coordinator - Winter Park

Location: CORA Winter Park - Winter Park, FL 32789 Grow Your Career. Make a Difference. Thrive in Outpatient Care. As a Patient Services Coordinator at CORA Physical Therapy, you'll be a vital part of our clinic support team by providing meaningful patient interactions and exceptional customer service. You'll perform a wide range of administrative tasks at the front desk of a dynamic therapy office, and above all, you'll help create a great first impression and overall patient experience by demonstrating empathy and enthusiasm. Why Choose CORAOutpatient Setting - Make real connections and see your impact. Competitive Pay - Your skills and dedication are recognized. Time Off -Generous paid time off that grows with tenure and paid holidays Full Benefits Package - Medical, dental, vision, disability & life insurance.401(k)

Program: Invest in your future. Tuition Reimbursement - Continue your education without the burden. Professional Development – Internal career growth opportunities, leadership training, and mentorship. Technology that Works for You - EMR automations and AI-powered tools to save time.*Benefits vary based on employment type.

What You'll Do: As a Patient Services Coordinator at CORA, you'll: Greet patients warmly and build rapport through in-person and phone interactions. Screen and answer incoming calls promptly; take messages, and relay information as needed. Verify outpatient therapy insurance benefits (where applicable) and advise patients of financial responsibilities such as co-pays, deductibles, or co-insurance. Manage incoming physician referrals and prescriptions; communicate first visit expectations to new patients. Scan insurance cards, ID cards, and relevant paperwork into patient files. Collect co-pays and deductibles, provide receipts, balance daily collections, and submit charges to the Clinic Manager. Maintain a clean, organized, and welcoming clinic environment; sanitize spaces according to CDC guidelines.

Preferred: Experience in a healthcare office, familiarity with basic medical terminology, and fluency in Spanish.

Who We Are: CORA Physical Therapy is a network of outpatient clinics serving communities across 10 states. We believe every patient deserves high-quality care, and every team member deserves the tools and support to thrive. Our culture is built on gratitude, curiosity, collaboration—and a commitment to Treat Everyone Right. CORA Physical Therapy is an Equal Opportunity/Affirmative Action employer committed to building a team that reflects the diverse communities we serve.