Business Intake Liaison

Key responsibilities: Oversee attorney requests for opening new business matters and ensure all necessary information is collected Evaluate data accuracy and resolve discrepancies to maintain integrity in firm systems Provide exceptional customer service while tracking and following up on outstanding items related to the intake processRequired qualificationsHigh School Diploma or GED required; 2-year degree preferred 3-5 years of relevant experience in a legal or customer service environment, preferably in professional services Proficiency in Microsoft Office applications, including Excel, Outlook, Word, PowerPoint, and Microsoft Teams Knowledge of legal terminology and processes Excellent client and customer service skills