Legal Billing Specialist Job in San Diego, CA

Responsibilities: Serve as the main point of contact for overdue invoice payments, tracking all client communications. Respond to emails and calls from attorneys, clients, billers, and staff regarding billing and payment matters. Collaborate with billing specialists to understand client billing requirements and troubleshoot issues (e.g., rejections, missing invoices, expense backup).Communicate and escalate billing disputes or early warning signs of payment issues to the Director of Billing, Collections Supervisor, or assigned AR Specialist. Prepare periodic status reports for assigned clients. Provide backup support for the cash posting group, including payment research, allocation, and documentation. Assist with daily deposits, scanning, and filing. Handle queries regarding payments, invoices, statements, and electronic payment onboarding.

Qualifications: 35 years of experience in receivables, collections, cash receipt applications, and customer service. Aderant experience highly preferred (or similar platform).Strong confidentiality, discretion, and professional judgment. Positive attitude with excellent relationship-building skills across teams and departments. Strong organizational, problem-solving, and follow-up abilities. Excellent written and verbal communication skills. Proficiency in Microsoft Office, with intermediate knowledge of Word and Excel. Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.