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The Phoenix Group in Washington, DC seeks a Level 2 Desktop Support Technician to provide hands-on support for desktops, laptops, operating systems, applications, and peripheral devices. You will troubleshoot Windows environments, Microsoft 365, mobile devices, printers, and other end-user technologies. You will manage incidents in the IT ticketing system, assist with onboarding/offboarding, support conference room AV, and collaborate with infrastructure, networking, and applications teams to

Also on the board Same function, level within a rung

Level

Mid

Location

Andrews Air Force Base, MD

Occupation

Computer User Support Specialists

Industry

Computer Systems Design Services

Posted

today

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