Law Firm IT Support Specialist | Windows & AI

Willkie is seeking a Technical Expert in Washington, DC to provide firmwide IT support, troubleshooting hardware, software, mobile devices, and AI platforms. The role offers remote and deskside assistance to attorneys and professionals, ensuring quick issue resolution with minimal disruption. Multiple shifts are available with overtime and occasional weekends. You will coordinate escalations, maintain records, and follow strict information security practices in a fast-paced law firm environment.