ace stackMillbrae, CA
Business Systems Analyst (BSA)
Business Systems Analyst (BSA)
Business Systems Analyst (BSA)
ace stackMillbrae, CA
6 days ago
Custom Computer Programming ServicesComputer Systems Design ServicesResearch and Development in Biotechnology
Apply for this role (opens in a new tab)Business Systems Analyst (BSA)
Location: San Francisco, CA (REMOTE)
Experience: 10+Type: Full TimeJob Description
Must Have Technical/Functional Skills 7+ years of experience as a BSA / Business Analyst in pharma commercial or patient services. Strong hands-on experience in Patient Services, including: Patient onboarding Benefits investigation Patient adherence programsPatient support services / HUB models Experience writing detailed functional requirements and Agile user stories. Strong stakeholder engagement skills with business, IT, and vendors.
Roles & Responsibilities:
Gather, analyze, and document business and system requirements for Patient Services programs, including:
- Patient onboarding and enrollment workflows o Benefits investigation and prior authorization processes
- Copay and affordability programsPatient adherence and persistence initiatives o Ongoing patient support services · Translate patient strategy into detailed user stories, functional specifications, and acceptance criteria.
- Map end-to-end patient journeys across HCP, patient, HUB, and internal teams.
- Work closely with Scrum Master and Technical Lead to support Agile delivery.
- Collaborate with Medical, Legal, Regulatory, and Privacy teams to ensure compliance (GDPR/HIPAA, consent, AE reporting).Support UAT planning, execution, and defect triage for patient services solutions.
Also on the board Same function, level within a rung
Level
Lead
Location
Millbrae, CA
Occupation
Computer Systems Analysts
Industry
Custom Computer Programming Services
Posted
6 days ago