Remote-Friendly IT & Business Systems Analyst

Cash App, part of Block, is seeking a Business Systems Analyst to triage and resolve technical issues across Salesforce, Amazon Connect, Okta, and internal tools. You will act as the first line of defense, bridging business teams and engineering, while enabling advocates to focus on customers rather than tools. You will handle access management, triage tickets, troubleshoot, and document issues, with opportunities to automate workflows and improve incident response in a fast-paced environment.