virtual vocationsNew York, NY
Track and Trace Specialist
Track and Trace Specialist
Track and Trace Specialist
virtual vocationsNew York, NY
today
Dispatchers, Except Police, Fire, and AmbulanceCargo and Freight AgentsShipping, Receiving, and Inventory Clerks
General Freight Trucking, LocalSpecialized Freight Trucking, LocalAll Other Support Activities for Transportation
Apply for this role (opens in a new tab)Working full-time in a fast-paced environment, the Track and Trace Specialist will manage day-to-day shipments, provide visibility, and maintain accurate documentation for all loads while coordinating communication with drivers and customers.
Key responsibilities:
Enter new load orders into proprietary web-based software and initiate check calls to track drivers on pickups and deliveries
Monitor freight via multiple websites to ensure accurate delivery times and notify customers of potential delays
Maintain an outbound call volume of 100 calls per day while collaborating with Sales and Dispatch to resolve customer issuesRequired qualifications:1-3 years of experience in customer service, operations, data entry, call center, dispatch, or logistics
High school diploma or equivalent required; associate's degree preferred
Above average proficiency in Google Drive and Microsoft Suite
Call center experience is a bonus
Also on the board Same function, level within a rung
Level
Junior
Location
New York, NY
Occupation
Dispatchers, Except Police, Fire, and Ambulance
Industry
General Freight Trucking, Local
Posted
today