robert halfHackensack, NJ
Account Management Specialist Customer Service
Account Management Specialist Customer Service
Account Management Specialist Customer Service
robert halfHackensack, NJ
3 days ago
Customer Service RepresentativesSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelSales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
Telemarketing Bureaus and Other Contact CentersAdministrative Management and General Management Consulting ServicesOffice Administrative Services
Apply for this role (opens in a new tab)Overview:
In this role you will act as the primary contact for assigned accounts, delivering responsive service and accurate account documentation. You will coordinate with internal teams to resolve issues and support account reviews and reporting. You will focus on maintaining a high level of customer satisfaction while building strong, lasting relationships. This position offers the chance to contribute to client success and operational effectiveness within the team.
Responsibilities:
- Serve as the main point of contact for assigned customer accounts
- Respond to client questions regarding orders, services, and account activity
- Coordinate with internal teams to resolve issues
- Maintain accurate account records and documentation
- Support account reviews and reporting
- Ensure a high level of customer satisfaction
- Key requirementscustomer-focusedstrong communicationproblem solvingrelationship buildingcross-functional collaboration
Also on the board Same function, level within a rung
Level
Mid
Location
Hackensack, NJ
Occupation
Customer Service Representatives
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
3 days ago