Seasonal CX Specialist Remote, Pet Wellness Brand

Golden Child is seeking a Temporary CX Specialist to maintain concierge-level customer experience through the holiday season. You'll be the human in the loop for our AI agent, owning conversations that require extra care and ensuring fast, warm, accurate responses in line with the Golden Child brand. This is a hands-on, individual contributor role with no people management. Duration: mid-November 2026 to mid-January 2027, with potential extension based on performance.