boot camp digital 2017New York, NY
Training and Customer Service Coordinator
Training and Customer Service Coordinator
Training and Customer Service Coordinator
boot camp digital 2017New York, NY
2 days ago
Customer Service RepresentativesTraining and Development SpecialistsSecretaries and Administrative Assistants, Except Legal, Medical, and Executive
Professional and Management Development TrainingTelemarketing Bureaus and Other Contact CentersOther Services Related to Advertising
Apply for this role (opens in a new tab)Boot Camp Digital is currently hiring a Training and Customer Service Coordinator. This fully remote position is full-time andprovides the opportunity to support a quickly growing digital marketing training company.
This administrative role requires a process-driven individual who is extremely well organized and can multi-task to handle multiple priorities. The ideal candidate is energetic, self-motivated, transparent, and takes initiative to solve problems and create happy customers.
In this key role, you’ll be supporting the organization in day-to-day operations. We are a lean organization, so you’ll wear different hats and have the opportunity to learn different aspects of the business.
Boot Camp Digital is a training company that operates with high integrity. We put customer needs first and do whatever is needed to create satisfied customers. We drive impact for our clients and also use this approach with our own business.
If you want to work for a great company and support a high-performing team with the freedom to work from home, this opportunity is for you.
Job Responsibilities:
Customer service support: Communicate with customers in a friendly, helpful, and professional manner
Ability to be in front of customers to answer questions and support training
Execute existing processes in a deadline-driven manner
Support execution of our social media strategy across channels
Customer service including LiveChat and responding to emails
Coordinate and manage projects as needed – timelines, dates, trainers, etc.
Demonstrate ownership over processes and projects to drive results
Create repurposed content on our blog and other channels
Requirements: Excellent written and verbal communication skills
Ability to learn and master systems and programs
Ability to create and execute processes consistently
High level of attention to detail
Amazing organization skills
Self-starter who can excel in a work from home environment with little management
Minimum 2 – 5 years business experience
A track record of successfully working from home is a plus
Experience with social media for business a plus
Also on the board Same function, level within a rung
Level
Mid
Location
New York, NY
Occupation
Customer Service Representatives
Industry
Professional and Management Development Training
Posted
2 days ago