dorsiaNew York, NY
IT Manager F/H - Direction informatique (H/F)
IT Manager F/H - Direction informatique (H/F)
IT Manager F/H - Direction informatique (H/F)
dorsiaNew York, NY
yesterday
Computer and Information Systems ManagersNetwork and Computer Systems AdministratorsInformation Technology Project Managers
Apply for this role (opens in a new tab)About Us:
Dorsia is at the forefront of hospitality-tech innovation, redefining how the world gains access to the most in-demand restaurants, events, and experiences. By fusing cutting-edge technology with the art of luxury hospitality, we empower our members to secure impossible-to-get reservations while providing operators with unprecedented levels of control, visibility, and revenue optimization. In 2025, we grew revenue 480% and scaled to 400+ venues across 25 destinations, with the launch of our Culture Calendar extending Dorsia beyond restaurants into the world's most sought-after cultural moments. Backed by $54M in funding from investors including Index Ventures, Invus, and Red Sea Ventures, and strategic partners including MoonPay, Major Food Group, and The Dinex Group - Daniel Boulud, we are entering our most consequential phase of growth and reshaping the global hospitality landscape. Dorsia is seeking an IT Manager to build and operate our internal IT function as the company scales across New York and Miami. The role owns the IT roadmap end to end, spanning identity and access management, device security, compliance readiness for audits and enterprise partnerships, vendor and hardware management, and day-to-day support for both offices. It is equally hands-on and strategic, overseeing the integrations and automations that connect our internal tools and partnering closely with engineering, operations, and leadership to hold our internal systems to the same standard as the platform we build. IT Strategy and Operations Build and own Dorsia's IT roadmap, anticipating needs ahead of headcount growth, new offices, and expanding platform offerings. Define the standards, policies, and documentation that shape how the team adopts and uses technology. Plan and manage the IT budget, balancing cost efficiency with the quality of the employee experience. Build a scalable support model with clear intake, response standards, and a self-serve knowledge base. Report on IT health, risks, and priorities to leadership.
AI, Automation, and Systems Integration:
Design and maintain integrations that connect internal tools across People, Finance, Operations, and beyond.
Evaluate, pilot, and roll out AI-powered tools, and set guidelines for their secure and responsible use.
Establish endpoint security, data protection, and acceptable use policies, and drive security awareness across the company.
Own the IT controls and evidence collection that support financial audits, security reviews, and enterprise partner requirements.
Office IT, Devices, and Vendors:
Serve as the primary point of contact for IT support across the New York and Miami offices, including on-site needs for company events.
Own office infrastructure, including networking, Wi-Fi, conference room technology, and peripherals.
Own hardware procurement, inventory, and asset tracking across the full device lifecycle.
Bachelor's degree in Information Technology, Computer Science, or a related field.~5+ years of IT experience, including 2+ years owning IT at a fast-growing startup or multi-office company.~ Daily use of AI and automation tools such as Claude, Zapier, or n8n, with comfort writing simple scripts.~ Strong networking fundamentals, with working knowledge of cloud environments and endpoint security tools.~ Proven experience implementing security programs, access controls, and compliance work such as SOC 2.~ Hands-on administration of Google Workspace, Slack, and Rippling, along with identity providers such as Okta, plus Apple and Windows device management.~ Ability to travel occasionally between our New York and Miami offices.~ Certifications such as Jamf, Okta, or CompTIA Security+ and experience in consumer tech, marketplace, or hospitality are a plus.
Also on the board Same function, level within a rung
Level
Manager
Location
New York, NY
Occupation
Computer and Information Systems Managers
Industry
Computer Systems Design Services
Posted
yesterday