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Customer Service Representative - Outbound/Specialized

Customer Service Representative - Outbound/Specialized

southern airBaton Rouge, LA

8 days ago

$15-18 per hour

Customer Service RepresentativesSales and Related Workers, All OtherSales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
Telemarketing Bureaus and Other Contact CentersScheduled Passenger Air TransportationAll Other Business Support Services
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Southern Air of Baton Rouge Customer Support Opportunity Looking to trade up to a better opportunity? Southern Air of Baton Rouge is looking for a self-motivated individual with a positive attitude to join our growing and dedicated Customer Support team. Why join our team: We care for our employees' well-being and structure our company so that our front-line employees are rewarded appropriately for their hard work. Uncapped Pay Potential Medical, Prescription, Dental, Vision Insurance Disability and Term Life Insurance Matching 401(k) On-going training & development and growth opportunities Paid Holidays Paid Time Off (PTO)
What you will do:
  • Manage outbound calls from customers
  • Schedule and manage customer estimates
  • Identify and assess customers' needs to achieve full satisfaction of work provided
  • Build relationships with customers and provide top-level service and support
  • Maintain accurate and detailed records of customer needs, requests, and tasks performed
  • Appropriately handle and de-escalate customer complaints and concerns
Who you are:
  • 1-5 years of call center or customer support experience preferred
  • Valid driver's license with clean motor vehicle record
  • Experience with MS Office products preferred
  • Experience with Service Titan preferred
Who we are: We are a family-owned and operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employees and welcome you to the family through on-going training and unmatched rewards, like full benefits, and a matching 401(k).If this sounds like the perfect opportunity for you, don't wait! Apply today! We are an Equal Employment Opportunity Employer
Job Type: Full-time
Salary: $15-18 per hour
Matching 401(k) Health Insurance Dental and Vision Insurance Life and Disability Insurance Paid Time OffOngoing Training and Development Baton Rouge, LA: Reliably commute or planning to relocate before starting work (Required) Call Center or Customer Support (1+ year required)
Work Location: In person

Also on the board Same function, level within a rung

Level

Junior

Salary

$15-18 per hour

Location

Baton Rouge, LA

Occupation

Customer Service Representatives

Industry

Telemarketing Bureaus and Other Contact Centers

Posted

8 days ago

Apply for this role →