Hospitality & Customer Relations Roles

Join Our Team at WinStar World Hotel A Place Where Opportunities Shine!. From greeting guests with a smile to balancing reports and handling guest inquiries, your role will be vital to our guest satisfaction and operational excellence. Audit & Revenue Management: Generate and review daily revenue reports, ensuring accurate breakdowns for food, beverage, and room operations. System Mastery: Oversee the accurate processing of charges, settlements, and nightly reports to maintain smooth system operations for the next day. Proficiency in computer systems, including guest reservations and front desk operations.

The Regional Sales Manager is responsible for new revenue development and creation of demand for VingCard, and Elsafe brands in the hospitality segment for the specified region.. Maximize each hotel customer by presenting the full suite of Assa Abloy’s products and focus on upselling when in front of each hotel.. Work with Sales Support Coordinator before and when in your market to ensure each assigned territory is saturated.. Ideal candidate will have a background of meeting and exceeding quota in technical or hospitality sales, preferably both.. We are the ASSA ABLOY Group

We will be your personal culinary connoisseurs, offering our classic, French inspired menu, made from the freshest ingredients harvested directly from our rooftop garden. Give back through our Corporate Social Responsibility activities and local community based philanthropy. Manage the Reservations/Guest Relations department, inventory, property management, and revenue management systems.. Minimum of 3 years of previous Revenue Management in a luxury hotel setting preferred. Knowledge of hospitality sales, marketing and other revenue management functions to include research, planning, market positioning, market segments, internal marketing, distribution channels, sales management, reservations and yield management

As Chica (Hostess), interact with, entertain and provide the best class in service and hospitality to every guest.. You are the first impression of the restaurant and set the tone for guests' experiences.. You will answer phones, take reservations, and be responsible for seating guests according to server availability.. Your attention to detail and communication are critically important.. You are also the last note of the experience, and will wish guests farewell and invite them to come back.

Our client, a reputable financial services firm in Boston, is seeking an Administrative Coordinator to join their team. This role is perfect for a highly organized and detail-oriented professional with a strong sense of hospitality and a proactive approach to administrative support. Serve as the first point of contact for clients, guests, and employees by managing front desk operations, answering calls, and handling visitor check-ins.. Assist with event coordination, internal communications, and special projects as needed.. Handle incoming and outgoing mail, courier services, and general correspondence

The Guest Services Ambassador will be a dynamic, interactive role within the Miller LiteHouse with a specific focus on the guest services desk and how the guest relates to the experience.. Legends is a holistic agency that specializes in delivering solutions for legendary brands.. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners.. Ability to retain learned knowledge and offer assistance to our guests by providing operational (Observatory lay-out, experience locations) answers to all inquiries

The Front of House Manager aka Hospitality Manager, Golf/Guest Services plays a vital role in ensuring exceptional guest experiences within our venues. This role involves overseeing various aspects of hospitality operations, managing Golf Services staff, and maintaining high standards of service quality to enhance the overall guest experience. Position also includes competitive quarterly bonus structure, merit plan, full benefits, 401K with company match, and a lucrative PTO package!. Supervise and lead the guest services team, including training and scheduling. Manage reservations, venue operations, and guest inquiries.

Join Our Team as a Hotel Restaurant Host/Hostess & Room Service Server!. Exciting New Concept: Be a core team member in our newly designed restaurant, where innovation meets culinary excellence.. Drive for Excellence: Focus on speed, quality, and a hunger for continuous learning and improvement.. Discounted room rates at Concord managed hotels & Marriott Hotels worldwide. Training, development, and career advancement opportunities

Simpson Housing is committed to be a trusted leader in the multifamily industry.. Touring and presenting the community in a compelling way and assisting prospective residents with finding the right apartment home. 2+ years of experience in multifamily real estate, retail sales, hotel/hospitality, or customer service. Hotel or hospitality industry working as a concierge, guest services representative, front desk attendant, or reservations agent is a plus. Real Estate, Leasing, Leases, Multifamily, Apartments, Resident Retention, Yardi, Sales, Hospitality, Hotel, Concierge, Guest Relations, Customer Relations, Front Desk, Leasing Agent

Job Title: Restaurant Host/Hostess. The Host/Hostess is the first point of contact for our guests, responsible for providing a warm welcome, managing reservations, and coordinating seating arrangements.. Clear Communication: Communicate effectively with servers and kitchen staff regarding table availability, special requests, and any guest concerns or allergies.. Sanitation and Cleanliness: Maintain a clean and organized host/hostess stand and waiting area.. Previous experience as a Host/Hostess or in a customer service role is preferred but not required.

Responsible for coordination of meetings in the conference center, food service function and satellite kitchen maintenance.. Maintain coffee bars and satellite kitchen areas: stock and replenish all pantry and coffee supplies, clean coffee pots and make fresh coffee as needed, empty and load dishwashers each morning and at the end of the day and clean out refrigerators and ice makers on a weekly basis.. This may include scheduling, catering, decor, staffing, entertainment, operations, and materials.. Ensure that client contact information and invitee/visitor lists for events are entered in EMS and the building security clearance system.. We provide generous parental leave and fertility benefits.

Downtown L.A. Proper Hotel has masterfully transformed a Renaissance Revival landmark building, part of Curlett & Beelman's iconic architectural stamp on L.A. Designer Kelly Wearstler seamlessly elevates 148 rooms and suites with compelling creative design, vintage California influences and a trove of original works by L.A. artists.. Discover a trio of inviting dining destinations in one historic location, helmed by James Beard Award-winners Suzanne Goin and Caroline Styne, along with a refined split-level rooftop pool-deck with uninterrupted views of city lights; plus 12,000 square feet of event spaces, including two suites that integrate the building's sporting-club past by repurposing the vintage basketball court and indoor pool into inspired, unexpected design elements.. The Assistant Front Office Manager is responsible for leading our front office team in delivering an exceptional luxury guest experience.. As a key member of the leadership team, you will support the Front Office Manager in overseeing daily front desk operations, ensuring seamless check-ins and check-outs, and maintaining the highest standards of hospitality.. 2+ years of front office experience in a luxury or boutique hotel environment, with at least 1 year in a supervisory role

Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean.. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness.. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out.. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life.. Be familiar with all corporate sponsored programs such as airline mileage, Triple Upgrade, or VIP programs, and the standards and procedures for each.

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry.. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean.. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value.. Review daily Front Office work and activity reports generated by Night Audit.. Be familiar with all corporate sponsored programs such as airline mileage, Triple Upgrade, or V.I.P. programs, and the standards and procedures for each.

Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund. Ensures front desk, back of house areas, and luggage carts are clean, organized, and properly stocked for the daily operations; ensures safety standards are met. May also assist in supervising bell, valet and night audit and other roles as needed. Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills. After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.

Join Our Team as a Guest Services Supervisor at Hilton Garden Inn!. Willow Valley Associates is seeking a vibrant and dedicated Guest Services Supervisor to join our dynamic team at the Hilton Garden Inn-East. If you have a passion for exceptional guest experiences and thrive in a fast-paced environment, this is the perfect opportunity for you!. Why Hilton Garden Inn East?. Apply now and become a part of the Willow Valley Associates family at the Hilton Garden Inn, where exceptional guest service meets a fun and professional work environment!. As part of this position, candidates must be willing and able to work across both our Harrisburg hotel properties: Homewood Suites (3990 Tecport Dr) and the Hilton Garden Inn Harrisburg East (3943 Tecport Dr).

Hilton Garden Inn- Laramie who is managed by Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Services Supervisor to join our team!. Work Today, Get Paid today, with Daily Pay!. Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.. Utilize proper procedures when handling guest PPI data.

Join our team as a Guest Services Supervisor at Home2 Suites Mesa Longbow!. Imagine being the guiding force behind every guest's memorable stay, where your leadership and attention to detail ensure that each visitor feels like a VIP. As our Guest Services Supervisor , your role will be central to maintaining our high standards and maximizing room revenue, all while creating a friendly and efficient atmosphere from check-in to check-out.. Ensure proper cash handling, monitor reservations for courtesy and upselling, and manage key control and Front Office procedures.. Participate in M.O.D. and Night Audit coverage as scheduled.. At least 2+ years progressive experience hotel front office operations.

Ability to make a difference through our Corporate Social Responsibility activities and our Diversity & Inclusion initiatives. Job Description Reporting to the Director of Revenue & Reservations Management, the Revenue & Reservations Management Analyst is responsible for supporting the hotel Commercial Strategy team with reporting and data analysis.. Experience with Ideas RMS, Opera PMS, Passkey, Delphi or Opera Sales and Catering preferred. Experience in revenue management, reservations, or hotel analytics. Additional Information Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country.

We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets.. The Hotel Front Office Manager is responsible for overseeing all aspects of the front desk and guest services operations to ensure exceptional guest experiences.. Assist in budgeting and financial forecasting related to the front office department.. Bachelor's degree in hospitality management or related field (preferred).. Proven experience in hotel front office operations or guest services.