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Join Our Dynamic Medical Team Medical Group Front Desk Representative Are you a friendly, organized, and tech-savvy professional looking to make a real difference in patient care? We are an established multi-specialty Ophthalmology group seeking a motivated Front Desk Representative to be the welcoming face of our busy practice. You'll play a crucial role in ensuring a smooth and efficient patient experience.
Your Impact: Be the patient's first point of contact: Greet patients warmly, manage check-ins/check-outs, and answer their questions with clarity and compassion. Masterful scheduling & coordination: Efficiently schedule appointments, manage provider schedules, and keep our workflow running smoothly. Expert communication & organization: Answer calls, manage messages, verify patient information, and maintain accurate records. Financial accuracy: Collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting. Problem solving & patient advocacy: Address patient concerns, escalate issues as needed, and ensure a positive experience. Team collaboration: Work seamlessly with providers, clinical and administrative staff, and external partners.
What You'll Bring/Requirements: Reliability, a positive attitude, and excellent teamwork skills. Strong communication and interpersonal abilities. Proficiency in data entry and computer skills. Ability to thrive in a fast-paced environment. Exceptional customer service skills. Proven experience in a medical administrative role, with knowledge of medical terminology and office procedures. Must hold a high school diploma or equivalent. Required Travel / Float: Between practices in Meriden and Bloomfield, CT
Bonus Points: Prior experience in ophthalmology. Familiarity with Electronic Medical Records (EMR).
Perks & Benefits:
  • Competitive 401(k) with matching.
  • Comprehensive health, dental, and vision insurance.
  • Disability and life insurance.
  • Flexible spending account.
  • Generous paid time off.
  • Important Details:
  • Must be able to travel to multiple locations (if applicable).Availability for evenings and weekend rotations (if applicable - varies by practice).Ability to handle a high-volume practice.
  • This position is in person.
  • We Care: We prioritize patients, colleagues, and families with compassionate, leading care and treat all with dignity and respect.
  • We Collaborate: We work together with patients, seeking diverse input to share and grow innovative ideas.
  • We Elevate: Committed to excellence, we exceed expectations by delivering leading eye care research, innovation, education, and outreach.
  • Refocus is an equal opportunity employer and we value diversity.

Also on the board Same function, level within a rung

Level

Junior

Location

Bloomfield, CT

Occupation

Receptionists and Information Clerks

Industry

Offices of Physicians

Posted

6 days ago

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