Operations Queue Analyst

The Role: The Operations Queue Analyst facilitates the flow of Radiology studies through the PACS system, ensuring the studies are assigned to the Radiologists and reported in a timely manner. This position is full time, remote position with a schedule of Sunday-Thursday 6:00pm-3:30am CST. Job Functions Monitor all incoming volume and radiologist schedules to efficiently manage all radiology studies Ensures turnaround times are met according to the client's contractual times Document all communication and action taken on individual studies Provide ongoing, timely communication between Radiologists, operations, and all sites to ensure study completeness Maintain open communication with the Radiologists, Operations staff, and management Additional project-based responsibilities Preferred Talents Strong organizational skills and close attention to detail Exceptional communication skills, both written and verbal Adaptability, flexibility, and comfortable working in a fast-paced environment Possess an in-depth understanding of radiology medical terms, concepts, procedures, and study modalities Experience monitoring and meeting deadlines in a fast-paced environment Qualifications Preferred Graduate from an ARRT accredited School of Radiologic Technology Registered Radiology Technologist. (R(RT)) 2+ years of Customer Support 2+ years of telephone-based customer support Comprehensive benefits package, including retirement and profit sharing Paid time off and flexibility to support your personal life