Hospitality & Customer Relations Roles

As a Hotel General Manager (GM) atKasa , you will be fully responsible for the operational and financial performance of a unique 150+ room hotel property in San Francisco.. Partner with Revenue Management to execute pricing strategies, channel distribution planning, and leasing activation to drive sustained revenue growth.. Partner with People Operations to ensure strategic staffing, high retention, and a strong pipeline of talent.. 5+ years of experience in hospitality, property management, or guest-facing operations, ideally in boutique hotel or service-driven environments.. Proven experience leading hospitality sales teams, including corporate and group sales strategy, team performance management, and execution of initiatives that drive revenue and occupancy.

We are seeking a new General Manager for our Hampton Inn in Petaluma, CA, to join our passionate team of professionals.. As a General Manager in a Select Service hotel, you will be responsible for managing the property operations and continuing to make improvements in guest services, employee management, sales/marketing, property appearance and profit/financial control.. Work with Director of Sales.. Work with sales staff to manage all sales activities of the property and meet revenue objectives, activities include setting goals, completing competitive surveys, taking reservations and compiling reports.. 5+ years related hospitality management experience required.

The Partner will collaborate closely with the management team to develop and implement strategic initiatives that align with our brand values.. Additionally, this role involves overseeing staff training and development to foster a positive work environment and ensure exceptional service delivery.. Bachelor's degree in Hospitality Management or a related field.. Oversee daily restaurant operations, ensuring compliance with health and safety regulations.. Monitor inventory levels and manage supplier relationships to ensure quality and cost-effectiveness.

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Berkeley store located at 2580 Bancroft Way, Suite 2, Berkeley CA, 94704 , and we are seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company!. What will I do as a MIT with Insomnia Cookies?. Hold staff accountable to Insomnia Cookies' standards (baking, uniform, company policies, etc. Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz.. With an expanding footprint of over 300 stores globally, an experiential, sweet-easy concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Berkeley store located at 2580 Bancroft Way, Suite 2, Berkeley CA, 94704 , and we are seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company!. Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present.. Support Store Ops Manager with ordering, inventory control and scheduling.. Hold staff accountable to Insomnia Cookies standards (baking, uniform, company policies, etc. With an expanding footprint of over 300 stores globally, an experiential, sweet-easy concept as the brands flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio

Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable.. 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.. Understands the impact of Front Office operations on the Rooms area and overall property financial goals.. Acts as the "Service Champion" for the Front Office and creates a positive atmosphere for guest relations.. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Host/Hostess: At this location, earn $19 / hour.. Discounts to theme parks, pet insurance, Legal and Identity Theft Insurance.. You ensure that if there is a wait time, you notify the guests of their wait time and enter their name into the computer seating system and issue a pager. You understand the proper techniques of leading a guest to their table, seating, distributing the menus, and final words. You can address difficult situations and guest's complaints through AIM - Apologize, Investigate, and involve Management.

We are a family-owned and operated restaurant and catering group based in South San Francisco, looking for a host/hostess to help provide excellent customer service to our guests!. Prepares and maintains a seating chart for each shift and is familiar with the rotation order.. Distributes the daily specials to the various stations and changes the blackboard to reflect the specials of the day. Greets and seats customers in a courteous and timely manner as they enter the restaurant and/or communicates delays in seating and starts a waiting list. Assists dining room staff during rush periods by cleaning tables whenever possible.

Host/Hostess - Be the Face of Exceptional Hospitality!. As a Host/Hostess , you are the first and last impression of our restaurant. You set the tone for a welcoming, memorable dining experience by greeting guests warmly and ensuring smooth seating and service. Manage seating arrangements to ensure a smooth flow of service.. FiRE+iCE is an ALL-YOU-CAN-EAT, "create-your-own-meal" concept that satisfies each and every taste.

Our welcoming and distinctive private club provides challenging golf, year-round recreation, artistic culinary and social activities for Members, their families, and guests. The Host and Hostess is responsible for seating members and guests in the dining room. Supervises the closing of the assigned dining room; ensures side work and station setup is properly completed.. Assists with service, including occasional bussing and food service, while maintaining safe food handling and sanitation standards.. May be asked to operate equipment, including but not limited to fire extinguishers, telephones, ice tea/soda machines, soup wells and coffee machines.

You'll greet guests with a genuine smile, manage reservations and walk-ins with care, and ensure every guest feels welcomed and valued. Manage the flow of the dining room by accurately taking and tracking reservations, waitlists, and seating assignments.. Escort guests to their tables and present menus while offering a brief overview of the restaurant or current specials when needed.. Handle guest requests, feedback, and complaints with grace and urgency, escalating to management when necessary.. Collaborate with the team during opening, closing, and peak service periods to ensure a seamless guest experience

R+D Kitchen in Yountville is currently seeking Maître d' / Greeter candidates to join our successful team. Energy, poise, and an elevated sense of personal style are important. Upscale restaurant experience can be a plus, but these roles are open to candidates from all backgrounds. Compensation is comprised of a fixed hourly rate of $16.50 plus tipshare. All your information will be kept confidential according to EEO guidelines.

Host / Hostess - Full-Time Must have Weekend Availability.. Ellore Senior Living , a brand-new assisted living and memory care community is preparing to open this spring, and we want you to be a part of this exciting journey!. At Ellore Senior Living , managed by Oakmont Management Group, we provide unrivaled quality, comfort, and care with five-star services and amenities. OMG serves thousands of seniors across communities in California, Nevada, and Hawaii. At OMG, we strive to create an atmosphere of family and community among team members, residents, and resident family members.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD). Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott.

Welcome to AC Hotel Oakland Downtown and Residence Inn Oakland Downtown, two distinctive properties within the Pyramid Global Hospitality portfolio. Whether you're in guest services, food and beverage, or event planning, you'll have the opportunity to develop your skills and contribute to the success of a people-first organization. If you're passionate about hospitality and ready to join a supportive and energetic team, AC Hotel Oakland Downtown and Residence Inn Oakland Downtown is the perfect place to take your career to the next level. Join us in creating an environment that fosters personal growth and allows you to be your best self. Proficiency in hotel management software and Microsoft Office is a plus.

As the Restaurant Host/Hostess at the Cavallo Point Lodge team, you will enjoy a beautiful work environment overlooking the Golden Gate Bridge and the San Francisco skyline while earning competitive living wages and benefits. Our ideal candidate would have experience working in a fast paced, fine dining restaurant. Cavallo Point Lodge is a San Francisco Bay area luxury lodge located at the foot of the Golden Gate Bridge in Sausalito. The Lodge offers luxury accommodations , fine dining, healing arts center and spa, cooking school and meeting facilities. In addition to being a member of Historic Hotels of America, Cavallo Point Lodge was named one of the "Top 10 New American Landmarks" by Travel+Leisure and also received LEED Gold Certification for its environmentally sustainable design and construction.

The successful Director of Guest Services manages the city food & beverage team, both front and back-of-the house, including recruitment, training, coaching, development, and retention.. Ensures effective execution of each cruise according to the specifications of the Product Management Guide so that guests receive a quality, seamless experience on each cruise.. Specifically:Directs the efforts of the Food & Beverage team Rides cruises to observe & coach Restaurant & Kitchen Managers on effective cruise management skills Identifies skills training needs for all Food & Beverage management team members Works with each Food & Beverage management team member monthly to evaluate performance/skills. Coordinates local Food & Beverage activities with National Food and Beverage Director. Ensures that all states and local health and alcohol control requirements are met onboard and that all

The successful Director of Guest Services manages the city food & beverage team, both front and back-of-the house, including recruitment, training, coaching, development, and retention.. Ensures effective execution of each cruise according to the specifications of the Product Management Guide so that guests receive a quality, seamless experience on each cruise.. Rides cruises to observe & coach Restaurant & Kitchen Managers on effective cruise management skills. Coordinates local Food & Beverage activities with National Food and Beverage Director. Ensures that all states and local health and alcohol control requirements are met onboard and that all

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Must maintain constant communication with Housekeeping, Reservations and the Credit Manager.. Review daily Front Office work and activity reports generated by Night Audit.

Seeking a skilled and experienced Escalation Manager to oversee customer complaint handling and escalation resolution within our call center operations.. The Escalation Manager will also directly supervise a Consumer Relations Coordinator, providing guidance, development opportunities, and performance management.. Supervise and support the Consumer Relations Coordinator , including daily task management, coaching, training, and performance reviews.. Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere.. Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale.