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Lead NLU tuning and optimization efforts across production bots:. CRM systems (Salesforce, ServiceNow, etc. TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX).
Remote Google CCAI Developer, Technical Lead - Tuning & OptimizationMake high-volume outbound calls to inactive customers (7+ months) * Re-engage and convert non-ordering locations within existing accounts * Prospect additional locations tied to enterprise customers * Handle inbound calls and convert inquiries into sales * Identify customer needs and recommend solut
Customer Acquisition & Retention Specialist (Sales)