optimumPlano, TX
Director of Service Delivery & IT Process Optimization
Director of Service Delivery & IT Process Optimization
Director of Service Delivery & IT Process Optimization
optimumPlano, TX
yesterday
Computer and Information Systems ManagersGeneral and Operations ManagersTransportation, Storage, and Distribution Managers
Computer Systems Design ServicesComputer Facilities Management ServicesOther Business Service Centers (including Copy Shops)
Apply for this role (opens in a new tab)Optimum is seeking a Director, Service Delivery & Process Management in Plano, TX, to lead the CPTO service delivery. The role focuses on end-to-end process design, documentation, and maturity across Incident, Problem, Change, Event, and Configuration Management, driving automation and better customer outcomes.
The position requires strategic leadership to ensure network stability, reduced manual steps, and consistent process improvements across ITSM domains within the CPTO organization.
Also on the board Same function, level within a rung
Level
Manager
Location
Plano, TX
Occupation
Computer and Information Systems Managers
Industry
Computer Systems Design Services
Posted
yesterday