Fire Loss Consultant

Fire Loss Consultant / Emergency Response Coordinator Restoration 1 of Omaha is looking for a calm, professional, and service-minded Fire Loss Consultant to help homeowners and property owners immediately after a fire loss. This is not a high-pressure sales role. We are looking for someone who can respond quickly, communicate clearly, build trust, and help guide people through one of the most stressful moments they may ever experience. The right person will be comfortable walking into difficult situations, listening first, explaining the restoration process, and coordinating the next steps with our internal team. What Youll DoRespond to fire loss leads in the Omaha metro area Meet with homeowners, property owners, or managers onsite Help assess immediate needs after a fire loss Coordinate with Restoration 1s mitigation and operations team Explain emergency mitigation services in a clear, ethical, and professional way Help secure work authorizations when the property owner chooses Restoration 1 Maintain communication with our Business Development Manager Represent Restoration 1 with compassion, professionalism, and urgency Help protect our reputation as a company that puts people first Who Were Looking For The ideal candidate is not necessarily a traditional salesperson. We are looking for someone who is steady, trustworthy, responsive, and comfortable helping people during stressful situations. A strong fit may include someone with experience in: Fire service Emergency response Insurance adjusting Property management Restoration or construction Military or law enforcement Customer service or hospitality Outside sales with a relationship-first approach