Skip to main content
Koch Davis
All jobs
Desktop Engineer/Deskside support engineer

Desktop Engineer/Deskside support engineer

inficare staffingSan Diego, CA

3 days ago

$23.00 per hour

Computer User Support SpecialistsNetwork and Computer Systems AdministratorsComputer Systems Engineers/Architects
Computer Systems Design ServicesOther Computer Related ServicesComputer Facilities Management Services
Apply for this role (opens in a new tab)
Role: Desktop Engineer/Deskside support engineer
Duration: 6 Months Contract
Location: San Diego, CA (Onsite)
Rate: $23/hr on w2 without benefits
Overview: We are seeking a skilled Desktop Engineer to support, manage, and improve our end-user computing environment. This role is responsible for Endpoint and device management, self-service tooling, print services, and providing advanced support through the Service Desk. You'll play a key role in ensuring a secure, reliable, and user-friendly IT experience across the organization.
Key Responsibilities
Endpoint & Device Management:
  • Manage and support Windows endpoints using Manage Engine Endpoint and Microsoft Intune.
  • Deploy, configure, and maintain endpoint security policies, compliance rules, and updates
  • Package and deploy applications using Manage Engine Endpoint.
  • Monitor device health and remediate issues proactively.
  • Active Directory
  • Solid knowledge of Active Directory (users, groups, GPOs, permissions)
  • Manage hybrid identity environments.
  • Support user lifecycle management (onboarding, offboarding, role changes)
  • Enforce identity and access security best practices
  • Service Desk & End-User Support
  • Provide side desk support for desktop, laptop, and peripheral issues
  • Act as an escalation point for Service Desk tickets
  • Troubleshoot hardware, OS, application, and connectivity issues
  • Maintain SLAs and contribute to continuous service improvement
  • Self-Service & Automation
  • Design and maintain self-service solutions for end users (software installs, password resets, device requests)
  • Automate routine tasks using scripting (PowerShell preferred)
  • Improve user experience by reducing manual IT touchpoints
  • Print Management
  • Administer and support enterprise print management solutions
  • Manage print servers, queues, drivers, and permissions
  • Troubleshoot printing issues across local and networked devices
  • Support secure and follow-me printing solutions where applicable
  • Documentation & Collaboration
  • Create and maintain technical documentation and knowledge base articles
  • Collaborate with security, infrastructure, and networking teams
  • Participate in projects related to endpoint modernization and security
Required Skills & Experience:
  • Strong experience as a Desktop Engineer Endpoint Engineer
  • Hands-on experience with Active Directory
  • Proven experience managing devices with Microsoft IntuneSolid understanding of Windows OS (Windows 11)
  • Experience supporting Service Desk operations and ticketing systems
  • Knowledge of print management in enterprise environments
  • Scripting experience (PowerShell)
Nice to Have:
  • Experience with Microsoft
  • Familiarity with Zero Trust and endpoint security concepts
  • Experience with MDM/MAM policiesITIL knowledge or certification
  • Microsoft certifications (MD-102, AZ-104, etc.)
What Success Looks Like:
  • Stable, secure, and well-managed endpoint environment
  • Reduced Service Desk workload through automation and self-service
  • High user satisfaction with desktop and device services
  • Clear, up-to-date documentation and processes

Also on the board Same function, level within a rung

Level

Senior

Salary

$23.00 per hour

Location

San Diego, CA

Occupation

Computer User Support Specialists

Industry

Computer Systems Design Services

Posted

3 days ago

Apply for this role (opens in a new tab)