Fraud Investigator 1-2

About this Job: The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana. Learn more about Louisiana Department of Health Protect program integrity and help ensure SNAP benefits reach eligible households! As a Fraud Investigator, you'll investigate allegations of fraud, waste, and abuse, analyze case information, conduct interviews and field visits, and help recover ineligible payments. Your work will promote accountability, strengthen public trust, and support compliance with state and federal SNAP requirements. If you're analytical, investigative, and motivated by making a meaningful difference, we encourage you to apply! An ideal candidate should possess the following competencies: Following Policies and Procedures The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies. Making Accurate Judgments The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning. Thinking Critically The ability to analyze information objectively, identify connections across sources, and form logical, well supported conclusions. Accepting Direction The ability to be open and willing to follow guidance or instructions. Acting Decisively The ability to make timely, confident decisions using sound reason. Acting with Ethics and Integrity The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit. Driving Results The ability to set and pursue goals, maintain focus amid competing demands, and deliver results. Solving Problems The ability to identify root causes, analyze relevant data, and apply practical or innovative solutions to challenges. Using DataThe ability to collect, analyze, and use data to generate insights and inform decisions.

Minimum Qualifications: Four years of experience in social services; OR Six years of full-time work experience in any field plus one year of experience in social services; OR A bachelor's degree plus one year of experience in social services; OR A bachelor's degree in social work or a master's degree in a social services field or education. EXPERIENCE SUBSTITUTION Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. Job Specification The official job specifications for this role, as defined by the State Civil Service, can be found here. Job Duties and Other Information

Job Duties: Receives and reviews allegations of potential SNAP fraud, trafficking, misuse, waste, or abuse. Conducts investigations to determine whether SNAP benefits were improperly issued or overpaid. Gathers, verifies, and analyzes employment, household, financial, and other relevant information to identify potential program violations. Conducts interviews, field visits, and other investigative activities with SNAP participants, employers, and community members. Prepares and processes administrative claims or criminal referrals based on investigation findings. Appears in court and provides testimony or investigative documentation as required. Documents investigation findings and identifies trends or issues to support program integrity, recover ineligible payments, and prevent future SNAP fraud. Position-Specific Details: Location: Medical Vendor Administration / FS Fraud and Recovery / Orleans Parish Appointment Type: This position may be filled as aProbationary appointment or Job appointment Cost Center: 3052130100 Position Number(s): 50688868 Career Progression: This position may be filled as a Fraud Investigator 1 or 2 determined by the qualifications of the candidate selected. This position provides the opportunity to advance within this job series.

Compensation: This position is eligible for the following Special Entrance Rates (SER), as well as a Premium Pay of up to $2.00/hr for hours worked based on longevity. Fraud Investigator 1 - $21.27 hr / $1,701.60 bi-weekly Fraud Investigator 2 - $22.76 hr / $1,820.80 bi-weekly How To Apply: No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete. For information on how to check your application status and understand status updates, please click HERE

Contact Information: Shambrielle Pooler LA Department of Health (LDH) Division of Human Resources PO Box 4818 Baton Rouge, LA 70821 225-342-6477 This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218. LDH supports Louisiana's commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities. Information on the Louisiana Works, Louisiana Rehabilitation Services is available hereLDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor. Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program: Insurance Coverage More information can be found at Parental Leave Up to six weeks paid parental leave More information can be found at Holidays and Leave State employees receive the following paid holidays each year: New Year's Day Martin Luther King, Jr. Day, Mardi Gras, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day and Christmas Day. ***** Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase. Retirement State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):Louisiana State Employees Retirement System (). LASERS has provided this video to give you more detailed information about their system Teacher's Retirement System of Louisiana (), Louisiana School Employees Retirement System (), among others 01 AD: Acting Decisively - How well do you make timely, confident decisions using sound reasoning? I avoid making decisions, rely on others, and struggle to stay confident under pressure. I make decisions with help, second-guess myself, and tend to stick with familiar methods. I make timely decisions, take responsibility for the outcome, and explain my reasoning clearly. I make bold decisions, adapt quickly, and help lead others through uncertainty.02 AD: Acting Decisively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid. 03 AEI: Acting with Ethics and Integrity - How well do you make choices that reflect ethical standards, integrity, and honesty-even when it's difficult or inconvenient? I ignore ethical standards, withhold information, or show bias or poor judgment. I follow rules, share information, and try to avoid ethical missteps. I act with integrity, respect confidentiality, and treat people fairly. I promote ethics, model transparency, and help others act with fairness across teams.04 AEI: Acting with Ethics and Integrity - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid. 05 DR: Driving Results - How well do you set goals, stay focused, and follow through-especially when faced with challenges or competing demands? I struggle to set direction, miss deadlines, avoid challenges, or resist feedback. I set basic goals, make some progress, and accept feedback when supported. I set clear goals, stay focused, take ownership of results, and use feedback to improve. I set bold goals, lead progress, push through setbacks, and help others learn from challenges.06 DR: Driving Results - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid. 07 FPP: Following Policies and Procedures - How well do you apply rules, policies, and procedures in your work? I struggle to follow rules or apply policies correctly, which can lead to confusion or mistakes. I follow rules with support and help correct issues, but I sometimes apply policies inconsistently. I apply and explain policies accurately, adapt to routine situations, and help improve procedures. I guide others in applying policies, prevent compliance issues, and improve procedures based on experience.08 FPP: Following Policies and Procedures - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid. 09 MAJ: Making Accurate Judgments - How do you make decisions when faced with choices, risks, or limited information? I make reactive or delayed decisions and sometimes overlook risks, priorities, or potential bias. I try to weigh options but struggle when there's uncertainty, competing priorities, or unclear outcomes. I make timely, well-reasoned decisions by using available information, context, and trade-offs. I make sound decisions in complex situations, lead others through ambiguity, and adapt as new information emerges.10 MAJ: Making Accurate Judgments - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid. 11 To ensure compliance with LDH Nepotism Policy#41, if you have any immediate family members that are currently employed by LDH, please list the name and relationship. Please type "N/A" if no immediate family members are employed by LDH. Required Question