Director of Freight Forwarding / Branch General Manager

Key Responsibilities: Business Development & Growth Proactively identify and pursue new business opportunities in freight forwarding and logistics. Develop and maintain strong relationships with key customers and partners. Represent the company externally to grow brand presence and regional influence. Launch and execute initiatives to penetrate new markets and drive consistent revenue growth. Strategic Leadership & P&L Ownership Own and manage the branchs full Profit & Loss (P&L) accountability. Set short- and long-term goals for sales and operational performance. Lead budget planning, forecasting, and KPI tracking. Freight Forwarding Operations Oversee air, ocean, import/export, and domestic freight operations. Ensure service excellence, compliance, and continuous process improvement. Lead vendor and carrier negotiations and manage service-level agreements (SLAs). Team Leadership & HR Management Hire, train, and mentor staff across operations, sales, and support. Drive a high-performance culture by setting clear expectations and leading by example. Handle performance reviews, disciplinary actions, and ongoing professional development. Customer Experience & Communication Foster a customer-first culture and ensure seamless handling of escalations and service delivery. Establish proactive communication protocols with internal teams and external clients. Maintain transparency and responsiveness across all departments. Contract, Vendor & Compliance Management Oversee contract administration, rate filings, and legal documentation with clients and vendors. Ensure compliance with all local, federal, and international trade regulations. Serve as the key contact for regulatory bodies and service partners.

Qualifications: Minimum 710 years of freight forwarding or logistics experience, with at least 3 years in a senior leadership role. Proven ability to build new business and grow existing accounts. Strong understanding of freight operations, customs compliance, and international logistics. Full P&L management experience. Bilingual in Korean and English (spoken and written) Required. Excellent leadership, negotiation, and client relationship management skills. Proficiency with logistics systems (e.g., Cargowise, SAP, etc.) and Microsoft Office. Bachelors degree in Business, Logistics, Supply Chain, or related field (MBA is a plus). Key TraitsProactive and Strategic Thinker Entrepreneurial and Revenue-Driven Confident Decision Maker Strong Leadership and Team Management Bilingual Communicator (Korean/English) Results-Oriented with High Accountability Work ConditionsSalary: $85,000$105,000 (based on experience)

Employment Type: Full-Time, On-Site Location: Compton, CA Work Hours: MondayFriday, 8:00 AM 5:00 PM Company BenefitsHealth, Dental, Vision Insurance 100% coverage for you and your family Paid Time Off 401(K) with Company Match Free Daily Lunch Catering Annual Performance-Based Incentives Certification Recognition Program Fitness Center Membership Subsidy Program