Collision Repair Estimator

What You'll Do: · Greet customers warmly and conduct thorough damage assessments on their vehicles · Write accurate, detailed collision repair estimates using industry-standard estimating software (e.g., CCC One) · Review and clearly explain repair plans to customers in a friendly, customer-focused manner · Coordinate with insurance adjusters to secure approvals and ensure adherence to proper repair protocols · Collaborate closely with technicians, painters, and parts staff to streamline workflow and meet turnaround (cycle time) targets · Keep customers regularly updated on repair progress and delivery timelines · Ensure all estimates align with OEM repair standards and uphold shop quality benchmarks Requirements· Experience: Prior role as an Auto Body or Collision Repair Estimator, or Insurance Adjuster (I-CAR Certifications preferred) · Skills: Proficiency with estimating software (CCC One or similar), strong negotiation, and excellent communication abilities · Knowledge: Familiarity with OEM repair processes, insurance claims procedures, and collision repair operations · Traits: Detail-oriented, highly organized, customer-centric, and capable of thriving in a fast-paced setting Benefits· Core Culture: Be part of a team that values trust, transparency, and exceeding customer expectations — not just repairing cars · Quality-Driven: Join a workplace that leverages advanced tools and premium parts to ensure every repair reflects top-tier craftsmanship · Supportive Environment: Work alongside a skilled, collaborative team committed to delivering exceptional results · Mission-Aligned: Help fulfill a mission that goes beyond fixing vehicles — to foster lasting relationships built on open communication and trust