Senior Director of Warehouse Operations

The Opportunity: This is a high-impact leadership opportunity for an operationally driven professional who can balance strategic thinking with hands-on execution in the warehouse. The ideal candidate is someone who can assess warehouse operations, identify what isn't working, develop practical solutions, and personally drive improvements throughout the warehouse. This is not a traditional, hands-off executive position. The right individual is equally comfortable presenting a strategic plan to executive leadership, developing SOPs, analyzing inventory discrepancies, coaching managers, and walking the warehouse floor to understand and resolve operational challenges. The Senior Director of Operations will have broad operational influence across over 100 warehouse employees through the warehouse management structure.

Operational Leadership & Process Improvement: Evaluate existing warehouse operational processes, identify inefficiencies, and implement sustainable improvements across the organization. Develop and execute operational strategies that improve productivity, accountability, service levels, and overall business performance. Bring structure, consistency, and clarity to processes that may be loosely defined, inconsistent, or outdated. Develop, document, and implement standardized operating procedures (SOPs) and best practices across departments. Identify operational gaps, bottlenecks, and areas of unnecessary complexity and develop practical solutions. Establish clear roles, responsibilities, ownership, and accountability across operational teams. Establish meaningful KPIs, performance metrics, and reporting processes to measure success. Lead by example, working directly with employees and leadership teams to understand challenges and implement solutions. Challenge the status quo and foster a culture of continuous improvement and accountability.

Strategic Planning & Scaling the Business: Partner with executive leadership to establish operational priorities and improvement initiatives. Translate business objectives into actionable operational plans with defined timelines and measurable outcomes. Assess current operational capabilities and identify gaps that could limit future growth. Build scalable processes, systems, and infrastructure to support the company's goal of doubling in size. Identify staffing, technology, facility, and process requirements needed to support increased business volume. Anticipate operational challenges before they become barriers to growth. Evaluate existing systems and technology and recommend modernization opportunities. Lead change management initiatives and gain buy-in across all levels of the organization. Bring new ideas, industry knowledge, and proven operational best practices to the business. Provide regular updates to executive leadership on operational performance, challenges, and improvement initiatives.

Experience & Qualifications: 10+ years of progressive warehouse operations leadership experience. Significant experience within a mid-sized organization, preferably a privately held business with approximately $30M–$100M in annual revenue. Experience in a company with comparable warehouse operational complexity. Demonstrated success leading large, multi-level teams, preferably with 100+ employees. Proven experience improving inventory accuracy and implementing effective inventory control procedures. Experience developing and implementing warehouse SOPs, operational workflows, and standardized processes. Strong background in warehouse efficiency, process improvement, and KPI development. Experience developing, and retaining frontline leaders, supervisors, and coordinators. Demonstrated ability to lead organizational change and improve underperforming operations. Strong analytical, communication, leadership, and decision-making skills. Experience with warehouse management systems (WMS), ERP platforms, and operational reporting tools.

Preferred Qualifications: Lean Six Sigma certification (Green Belt or Black Belt preferred).APICS/ASCM certifications such as CPIM or CSCP.Experience with 5S, Kaizen, root cause analysis, and continuous improvement methodologies. Experience implementing or improving warehouse management systems and inventory control. Experience leading operational transformations in a growing or evolving organization. Corporate Resources, on behalf of our client located in Hoffman Estates, IL, is hiring a Senior Director of Warehouse Operations