Client Services Coordinator

Location: Remote (U.S.-based)

Reports To: Marketing Director

About Resource Recycling: Resource Recycling is a leading sustainability media company serving professionalsacross the recycling, circular economy, and materials management sectors. Throughtrusted news, data, events, and market insight, we help industry leaders make informeddecisions that shape recycling systems across North America and beyond.

Position Overview: The Client Services Coordinator supports Resource Recycling’s sales team by helping driveadvertising and sponsorship revenue across our media platforms and events. This roleis ideal for someone who is organized, proactive, and interested in sustainability, media, and business development. You’ll work closely with senior sales leadership and gainhands-on exposure to B2B media sales in a mission-driven organization. This role could be a great fit for someone early in their career or a motivated recentgraduate who wants to learn and grow.

Role Overview: This role plays a critical role in supporting the advertising sales function by ensuring accuracy, organization, and efficiency across the sales lifecycle. This position supports salesrepresentatives with order creation and management, account and contact organization, reporting, and coordination across internal teams. This is a detail-driven, cross-functional role that sits at the intersection of sales, ad operations, client service, and audience intelligence—critical to revenue accuracy, efficiency, and clientsatisfaction.

Key Responsibilities: Sales Operations & Order Management Assist sales representatives with order creation, revisions, and confirmations acrossdigital, print, email, and sponsored content products Ensure all orders align with approved proposals, pricing, and inventory availability Maintain accurate records of booked, pending, and live campaigns Provide general administrative and organizational support to the sales team Ad Operations Support Verify creative specs, deadlines, and placement requirements, trafficking advertisingassets and campaign details to internal systems (Google Ad Manager, HubSpot, CreativeDirector) Monitor campaign status and flag issues related to delivery, pacing, or missing assets Track campaign performance and help prepare reports for clients and internalteams Contact & Account Management Maintain clean, up-to-date CRM records, including advertiser contacts, agencies, andaccount notes Oversee account setup, updates, and internal documentation, maintaining accuraterecords of advertisers, prospects, and renewals Create contact segmentation and list organization for sales outreach and renewals Generate and distribute sales and campaign performance reports as requested Reporting, Audience Data & Insights Assist with revenue tracking, pipeline reporting, and inventory summaries Analyze audience and subscriber data using HubSpot and internal reports to supportsales decision-making Translate audience insights into clear, compelling sales stories that help sales teamsdemonstrate reach, relevance, and value to advertisers Manage analysis of engagement trends across newsletters, digital products, andsponsored content Cross-Team Coordination Serve as a liaison between sales, conferences, marketing, editorial, and finance Support internal communication to ensure campaigns move smoothly from sale toexecution Help standardize processes, templates, and documentation across the sales workflow

Qualifications: Required 2+ years’ experience in sales support role (or equivalent) Strong attention to detail with the ability to manage multiple orders and timelines Comfort working with CRM systems (Ad Orbit & HubSpot preferred), spreadsheets, andorder management tools Clear written and verbal communication skills Preferred Familiarity with digital advertising products (display, email, sponsored content) Experience working with audience data platforms (hubspot preferred) Experience pulling reports or working with campaign and audience performance metrics Ability to work independently while collaborating with a fast-moving sales team Skills & Attributes Highly organized and process-oriented Analytical and curious about audience behavior and performance trends Proactive problem-solver who anticipates sales team needs Comfortable working behind the scenes to keep revenue flowing smoothly Collaborative, dependable, and deadline-driven

What We Offer: Remote work with a flexible, supportive team + benefits Exposure to leaders and decision-makers across the recycling and sustainabilityindustries Opportunities to learn B2B media sales, marketing, and audience analytics A mission-driven company with real-world impact