Operations Coordinator

Location: Dallas Other locations: Anywhere in Country Salary: Competitive Date: Nov 3, 2026At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The Operation Coordinator processes and/or reviews more complex transactions of a Human Resources (HR) nature in accordance with the established policies and procedures within the Human Resources Talent Enablement Center (TEC) with limited supervision. The Operation Coordinator has proven experience and abilities to provide coaching to less experienced team members.

The opportunity: Performs duties and responsibilities with limited supervision in accordance with established policies and procedures Processes and/or reviews more complex transactions of a Human Resources nature Performs detailed reconciliation and balancing of HR transactions. Escalates questions and/or discrepancies Is proactive in contacting field members of the EY Recruiting or Talent Team, other EY personnel and external parties regarding processing issues as appropriate Identifies and proposes solutions on transaction issues to leadership Prepares, contributes and may run reporting as directed Meets production volume and quality standards as outlined by department management Assists with special projects as requested

Your key responsibilities: Respond to internal and external customer needs and inquiries by analyzing the activity and performing necessary and appropriate actions to reach resolution, including non-routine inquiries. Use proven judgment and experience in applying concepts and guidelines; follows through on commitments and takes responsibility for results; effectively prioritizes assignments; identifies and proposes solutions for barriers to leadership Skills and attributes for success Knowledgeable and ready to take ownership for recruitment and improving our processes. Naturally curious, ready to learn and have a genuine passion for improvement. To qualify for the role you must have High school diploma or equivalent work experience Approximately 1-3 years related experience preferred Ability to research, analyze, interpret, and document transactions and issues with minimal supervision, following standard TEC procedures Understands the expectations of customers and delivers service that exceeds customer's needs within department guidelines Effective verbal and written communication skills Anticipate clients' needs, identifies and resolves issues that impact the delivery of quality service Ideally, you'll also have Knowledge and application of immigration related recruitment Flexibility to adapt to changing business situations Strong presentation, researching, and change management skills Aptitude for learning new technologies extemporaneously Specific knowledge of HR functions preferred