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Front Office Superuser

Front Office Superuser

yakima valley farm workers clinicWoodburn, OR

yesterday

First-Line Supervisors of Office and Administrative Support WorkersMedical Secretaries and Administrative AssistantsPatient Representatives
Offices of Physicians (except Mental Health Specialists)General Medical and Surgical HospitalsAll Other Outpatient Care Centers
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Job BriefFront Office Super User Woodburn, OR
Department: Medical Reception (1060) Employment duration:
  • Full time
  • Employee Type:
  • Regular
Exempt Status: Non-exemptFTE:1.0Direct Supervisor: BRAVO, CRISELDA (KRIS), 000656 Are you currently in a Front Office position looking to advance your career with Yakima Valley Farm Workers Clinic? We are seeking a Front Office Epic Super User at Salud Medical Center. This position offers a unique opportunity to step into a leadership role and make a difference in patient care. This opportunity is available only to those currently working in a Front Office position at Salud Medical Center in Woodburn, OR.The following job titles are eligible to apply:
  • Clinical Support and Referral Specialist
  • Clinical Support Specialist
  • Medical Receptionist
  • Patient Benefits Coordinator
  • Referral Specialist
  • Scheduling Coordinator
Position Highlights: An additional 4% Super User differential
Super User Position Qualifications:
  • Must have at least 1 year of employment with YVFWC.At least 2 years of experience using Epic Software in the healthcare industry.
  • Prior experience in onboarding, training, and/or mentoring new employees to your department is preferred but not required.
  • Must complete Epic Evolve-Super User Training within 60 days of the contingency offer.
  • Ability to attend quarterly Epic learning opportunities for application area supporting.
  • Ability to travel to remote sites, to support go-live activities or training support.
  • Additional Super User Tasks:
  • The Super User accepts this assignment in addition to their current duties as assigned by the job role.
  • As a Super User, you will work with the Epic Training Team to provide long-term operational support for end users in their department.
  • The Super User answers questions regarding functionality, assists the training team with end-user training, and serves as a liaison between end users, project teams, and department leaders.
  • Participate in monthly Epic Evolve Program meetings held by the Epic Training Team.
  • Provide at-the-elbow support for all users within their area of expertise, as defined
  • Act as point person for end-user training questions. Work with the IT Team to prioritize issues.
  • Work with Epic Training, Epic IS, and department SMEs (subject matter experts) to represent and reinforce optimized application use.
  • Assist with training and job shadow opportunities for new employees adjusting to the system.
  • Participate in ongoing training regarding system changes and upgrades
  • Validate end user's knowledge and essential skills as needed to assist with optimized training programs.
  • Represent end-user and department leader's concerns and requests by providing feedback to the project teams.
  • Help newly appointed Super Users in your department on role guidelines and procedures, if applicable and as needed.
Our Mission: Statement"Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being."Our mission celebrates inclusivity. We are committed to equal-opportunity employment. Visit our website at www.yvfwc.com to learn more about our organization!

Also on the board Same function, level within a rung

Level

Senior

Location

Woodburn, OR

Occupation

First-Line Supervisors of Office and Administrative Support Workers

Industry

Offices of Physicians (except Mental Health Specialists)

Posted

yesterday

Apply for this role →