abbvieNorth Chicago, IL
Principal Contact Center Platform Architect
Principal Contact Center Platform Architect
Principal Contact Center Platform Architect
abbvieNorth Chicago, IL
yesterday
Computer Systems Engineers/ArchitectsComputer Systems AnalystsArchitectural and Engineering Managers
Apply for this role →AbbVie Inc. is seeking a Principal Contact Center Platform Engineer to lead enterprise-scale CC platform architecture, governance, and integration across voice, digital, and CRM systems.
You will shape roadmaps, establish standards, and mentor engineers for scalable, compliant platforms that deliver reliable customer and agent experiences. The role partners with IT and business leaders to evaluate technologies, drive modernization, and ensure resiliency and operational readiness across the
Also on the board Same function, level within a rung
Level
Manager
Location
North Chicago, IL
Occupation
Computer Systems Engineers/Architects
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
yesterday