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To drive customer understanding in product strategy, the full-time remote Director of UX Research will lead a small team of researchers, align cross-functional leaders on research agendas, and conduct high-stakes studies that influence company direction.
Key responsibilities: Align Product, Design, Engineering, Data, and Product Marketing leaders on a shared research agenda to focus on high-impact questions Lead foundational research and Voice of the Customer programs to synthesize customer insights into actionable strategies Coach and develop the research team while maintaining rigorous research standards across the organizationRequired qualifications 12+ years of relevant UX research experience, including 5+ years in a leadership role Proven experience in complex B2B SaaS or multi-product environments Expertise in qualitative and quantitative research methods Demonstrated ability to influence product roadmaps and company strategy through research Fluency with modern research tools and AI-assisted analysis workflows

Also on the board Same function, level within a rung

Level

Manager

Location

New York, NY

Occupation

Survey Researchers

Industry

Marketing Research and Public Opinion Polling

Posted

3 days ago

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