Scheduling Supervisor

JOB DUTIES /KNOWLEDGEArrange/organize schedules for clients and patients in line with healthcare plans, needs of the patient, and availability of the healthcare professional that will care for the patient. Create daily schedules for home care nurses & therapist File patient information, answer telephone calls Maintain and update all computerized appointment schedules on a regular basis Address all client questions and issues completely and efficiently Run reports to monitor field staff productivity, missed visits, schedule, etc. Data enters clinical notes into EMR for visits performed by clinical vendors Train and Manage scheduling coordinators Tracks submission of all paper documentation from field staff and informs Clinical Manager if not received within prescribed time frame Scans incoming paper documentation into the patients record. Communicates effectively to other professionals within the agency and the patient’s physician and vendors Treats patients with dignity and respect and maintains a non-discrimination policy Collaborates with clinical and business staff, other agency departments and outside agencies to assist in achieving agency goals Assists in the performance of aide Exception Audits and resolution of Conflict Reports as directed by the Administrator. Adheres to the agency’s Code of Conduct Performs other related duties as assigned.